About this role
• Receive phone calls and emails from external & internal customers which must be handled on a timely basis. Information handled will typically include RFQ's, technical assistance/support, equipment manufacturer support, technical product support, delivery expediting, etc.
• Manage multiple project inquiries and project quotations
• Facilitate customer application requirements for their assembly, sizing and product selection
• Attend required and preferred training
• Participate in an after-hours and weekend ‘On-Call' rotation
• Accurately complete quotes, order entry and purchase orders
• Always build and cultivate solid relationships
• Remain alert and aware of surroundings at all times, regardless of location
• Some travel may be required
• This job is demanding in terms of knowledge skills, commitment, and all other job-related qualifications. Urgency and pressure for prompt, accurate results are routine. Multi-tasking and the ability to handle and manage interruptions is expected.
• Regular and predictable attendance is essential for this position.
PLEASE NOTE: John H Carter Company is not accepting unsolicited assistance from search firms/employment agencies for this employment opportunity. Please, no phone calls or emails to any employee of John H Carter Company about this opening. All resumes submitted by search firms/employment agencies to any employee at John H Carter Company via-email, the Internet or in any form and/or method without a valid and executed search firm agreement in place for this position will be deemed the sole property of John H Carter Company; no fee will be paid in the event a candidate is hired by John H Carter Company as a result of the unsolicited referral or through other means.
If you wish to become an approved agency to assist us in our employment efforts, please submit your request to [email protected].