About this role
We Hire Vets!
Customer Care Specialist/Call Center Representative – Job Explanation
Who we are …
• Hulett Environmental Services is a family-owned and operated pest control company. For over 50 years, Hulett has been providing family, pet, and planet friendly pest control solutions to your neighbors across southeast Florida, as well as many businesses. To learn more, visit us at bugs.com
Examples of what you'll do …
• Talk to our customers about any of our services [pest control, lawn, termite, etc.]
• Understand and document customer requests and provide prompt, friendly assistance
• Schedule service appointments, route our service technicians, and work with your team to help achieve customer satisfaction.
• Communicate with service technicians, with sales team, with management, etc.
What we are looking for …
• 2 years of relevant work experience
• Microsoft Office proficient
• Excellent phone manner – able to confidently and professionally communicate with our customers, fellow employees, and management
• Call Center Representative experience
• Organized, attention to detail, strong multi-tasker
• Eager to learn and grow
What we offer you …
• Starting pay is $19 per hour
• Health and welfare benefits: Medical, Dental, Vision, and GAP Insurance.
• Our current medical carrier is United Healthcare. Employer currently contributes toward a portion of employee's medical insurance premium.
• Employer paid life insurance for employee.
• 401(k) Retirement Savings Plan with Employer Match
• We provide extensive paid on-the-job training.
• Business casual workplace.
How to Apply to be our next Customer Care Specialist/Call Center Representative:
• bugs.com à click on JOBS AT HULETT @ top right of top blue banner
WATCH US GROW!
We are conveniently located on Okeechobee Blvd in West Palm Beach, just west of Florida's Turnpike and Jog Road. On the south side of the road, you'll easily see our brand new state-of-the-art building!