About this role
The pay for this position is between $75,000 and $95,000 annually.
3 weeks (pro-rated) paid vacation to start & excellent health/dental/vision coverage!
9 paid holidays and 1 week of personal time
Join one of Vermont's Best Places to Work for SIX years in a row!
Core Skills and Experience
Enterprise Application Administration
• Administration and support of EMR/EHR platforms, especially Credible or comparable behavioral health systems
• Administration of ERP, HRIS, and finance platforms such as UKG, Workday, ADP, or similar
• System configuration, security roles, permissions, workflows, and templates
• Troubleshooting application level issues across clinical, operational, and financial systems
• Managing vendor relationships, support tickets, upgrades, and release testing
Integrations and Technical Skills
• SQL querying for reporting, validation, and troubleshooting
• Experience with APIs, data feeds, and flat file integrations (SFTP, CSV, scheduled jobs)
• Scripting or programming experience (Python, PowerShell, JavaScript, or similar)
• Understanding of data flows between EMR, ERP, reporting, and external partners
• Experience working with middleware, ETL tools, or custom integration logic
• Supporting downstream tools such as Power BI, dashboards, and operational reports
Healthcare and Compliance Knowledge
• Understanding of healthcare workflows in behavioral health or human services
• Familiarity with HIPAA, data privacy, and role based access controls
• Exposure to documentation requirements, audits, and compliance reporting
• Ability to translate clinical or operational needs into technical solutions
Operational and Collaboration Skills
• Ability to work directly with clinical, quality, finance, HR, and leadership teams
• Translate non technical requirements into system configuration or development work
• Participate in change management, testing, training, and go live support
• Strong documentation skills for processes, integrations, and system behavior
• Comfortable operating as a systems owner, not just support
Licensure and Certifications
Strongly Preferred
• Bachelor's degree in Information Systems, Computer Science, or related field or equivalent professional experience
Nice to Have
• Healthcare IT or EMR specific certifications (vendor specific is fine)
• SQL or database related certification
• Microsoft Power Platform, Power BI, or data analytics certification
• Security or compliance related training (HIPAA, healthcare privacy)