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Home Equity Processor @ COM

Neenah, Wisconsin, USOnsiteFull-time
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About this role

As our Home Equity Loan Processor, you will:

• Provide outstanding, quality service to external and internal members

• Prepare documents related to TILA-RESPA Integrated Disclosure (TRID) compliance, including loan estimates, closing disclosures and change in circumstances

• Prepare loan documentation for branch loan closings

• Ensure accuracy of all TRID and loan closing documents through quality control processes

• Obtain home owners insurance documentation from insurance companies prior to closings

• Monitor closing files for proper home owners insurance coverage

• Demonstrate a knowledge and familiarity with all TRID forms, regulations, requirements and associated timelines

• Order title policies, flood determinations and property evaluations

• Review title policies and flood determinations

• Review files to ensure all required conditions are met prior to closing

• Prepare outgoing wire instructions related to loan closings

• Communicate frequently with third parties such as title insurance, home owners insurance and appraisal companies

• Monitor and process emails received in the department-shared inbox

• Handle lender questions and requests regarding loans and documentation

• Monitor the digital signature dashboard for acknowledged disclosures

Our ideal candidate will have a combination of:

• Requires a high school diploma or equivalent degree (GED, HSED)

• Minimum of one year of real estate lending experience is preferred

• Knowledge of home equity document preparation and/or lending is preferred

• Exceptional attention to detail and accuracy

• Strong organizational and time management skills

• Excellent written and verbal communication skills

• Familiarity with Microsoft Office suite and web-based software packages

• Passion for providing outstanding service to our members – internal and external

• The ability to work hard, find solutions and have fun!

Compliance Accountabilities:

The Home Equity Loan Processor must act in accordance with Community First Credit Union policies and procedures. Complete all required compliance training and continuing education within specified timeframe. Maintain a thorough knowledge of all internal operating procedures within the Consumer Lending Services Department, as well as applicable laws and regulations.

Work Environment:

The work environment is characteristic of a professional office setting. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

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