About this role
Toast creates technology to help restaurants and local businesses succeed in a digital world, helping business owners operate, increase sales, engage customers, and keep employees happy. A day in the life Toast expanded our best-in-class POS platform and service offerings to begin to service the Retail industry including convenience stores, bottle shops, grocery stores and more. In support of this expansion, Toast is on the search for best-in-class talent to continue to build out our Retail Customer Success Team. This is a great opportunity to be at the ground floor of a growing business unit within Toast, and to help build the foundation for an exceptional customer experience for our Retail customers. The Retail Customer Success team works alongside our Restaurant Success teams, but is focused on retail-only and hybrid customers. Here they’re supported by our enablement/operations teams and have access to a robust Customer Success network. But they’ll have a unique opportunity to c...