About this role
Education: College, CEGEP or other non-university certificate or diploma from a program of 1 year to 2 years. Tasks: Conduct quality audits . Propose improvements to methods, systems and procedures. Provide customer service. Train staff. Coaching. Identify customers' needs . Analyze data . Supervision: No supervision responsibility. Computer and technology knowledge: Jira. MS Word. MS Excel. SharePoint. Data analysis software. MS PowerPoint. MS Outlook. Area of work experience: Airline company. Work conditions and physical capabilities: Attention to detail. Screening questions: Do you have experience working in this field?. Experience: 1 year to less than 2 years. Health benefits: Dental plan. Health care plan. Financial benefits: Life insurance. Other benefits: Paid time off (volunteering or personal days).