About this role
Education: No degree, certificate or diploma. Work site environment: Heavy equipment. Tasks: Answer written and oral inquiries. Address customers' complaints or concerns. Answer inquiries and provide information to customers. Arrange for refunds and credits. Explain the type and cost of services offered. Issue receipts and other forms. Receive payments. Explain procedures, risks and benefits to clients. Answer clients' inquiries and provide information. Computer and technology knowledge: MS Windows. MS Office. Area of specialization: Auto repair. Work conditions and physical capabilities: Attention to detail. Fast-paced environment. Work under pressure. Standing for extended periods. Personal suitability: Punctuality. Efficient interpersonal skills. Excellent oral communication. Excellent written communication. Reliability. Team player. Ability to multitask. Dependability. Screening questions: Do you have experience working in this field?. Experience: 2 years to less than 3 years. Employment terms options: Flexible hours. Day. Health benefits: Dental plan. Health care plan. Financial benefits: Life insurance. Long term benefits: Long-term care insurance. Other benefits: Travel insurance.