About this role
Education: Secondary (high) school graduation certificate. Work setting: Transportation, communication and utilities. Tasks: Establish and implement policies and procedures. Record and prepare minutes of meetings, seminars and conferences. Schedule and confirm appointments. Manage training and development strategies. Answer telephone and relay telephone calls and messages. Answer electronic enquiries. Compile data, statistics and other information. Respond to employee questions and complaints. Order office supplies and maintain inventory. Arrange travel, related itineraries and make reservations. Greet people and direct them to contacts or service areas. Perform data entry. Provide customer service. Maintain and manage digital database. Computer and technology knowledge: MS Excel. MS Outlook. MS PowerPoint. MS Windows. MS Word. MS Office. Area of specialization: Reports and records. Security and safety: Basic security clearance. Transportation/travel information: Own vehicle. Work conditions and physical capabilities: Ability to work independently. Fast-paced environment. Work under pressure. Tight deadlines. Attention to detail. Repetitive tasks. Large caseload. Large workload. Personal suitability: Ability to multitask. Excellent written communication. Flexibility. Organized. Team player. Client focus. Reliability. Time management. Adaptability. Accountability. Due diligence. Experience: 1 year to less than 2 years. Support for persons with disabilities: Provides awareness training to employees to create a welcoming work environment for persons with disabilities. Support for newcomers and refugees: Provides diversity and cross-cultural trainings to create a welcoming work environment for newcomers and/or refugees . Support for youths: Provides awareness training to employees to create a welcoming work environment for youth. Support for Veterans: Provides awareness training to employees to create a welcoming work environment for Veterans . Support for Indigenous people: Provides cultural competency training and/or awareness training to all employees to create a welcoming work environment for Indigenous workers . Support for mature workers: Provides staff with awareness training to create a welcoming work environment for mature workers . Supports for visible minorities: Provides diversity and cross-cultural training to create a welcoming work environment for members of visible minorities.