About this role
Education: Secondary (high) school graduation certificate. Work setting: Fitness centre. Tasks: Address customers' complaints or concerns. Answer inquiries and provide information to customers. Arrange for billing for services. Explain the type and cost of services offered. Issue receipts and other forms. Maintain records and statistics. Obtain and examine all relevant information to assess client feedback, enquiries and complaints in the delivery of meaningful information and services.. Receive payments. Sell merchandise. Explain procedures, risks and benefits to clients. Answer clients' inquiries and provide information. Distribute clean towels and toiletries. Clean and maintain equipment. Computer and technology knowledge: Internet. MS Excel. MS Windows. MS Word. Work conditions and physical capabilities: Attention to detail. Fast-paced environment. Work under pressure. Bending, crouching, kneeling. Handling heavy loads. Repetitive tasks. Standing for extended periods. Walking. Weight handling: Up to 23 kg (50 lbs). Personal suitability: Punctuality. Client focus. Efficient interpersonal skills. Excellent oral communication. Flexibility. Organized. Reliability. Team player. Initiative. Ability to multitask. Dependability. Honesty. Quick learner. Screening questions: Are you available for shift or on-call work?. Do you have experience working in this field?. Experience: 1 year to less than 2 years. Employment terms options: To be determined. Weekend. Other benefits: On-site recreation and activities.