About this role
MAIN PURPOSE OF ROLE
• Experienced professional individual contributor that works under limited supervision.
• Applies subject matter knowledge in the area of Medical Device Field Service.
• Requires capacity to apply skills/knowledge within the context of specific needs or requirements.
MAIN RESPONSIBILITIES
• As the Experienced professional in the Medical Device Field Services Sub-Function, possesses well developed skills in technical analysis of product implementations, modifications and enhancements to product in accordance with specific customer specifications and implementations.
• Troubleshoots technical problems and issues, determines technical solution in accordance with product and customer specifications, and recommends actions to company or customer representatives for coordinative product solution.
• Assesses product needs in accordance with customer specifications.
• Conducts technical training and product briefing with customers, vendors and company representatives.
• Acts as local on-site representative to customer's organization.
QUALIFICATIONS
Education
• Associates Degree (± 13 years)
Experience/Background
• Minimum 1 year