About this role
Inspire health. Serve with compassion. Be the difference.
Job Summary Responsible for scheduling patients requiring admission, diagnostics and/or treatment services. Ensures that all referrals are received and reviewed for accuracy, staffed properly/timely, and entered into computer-based scheduling system.
Essential Functions
• All team members are expected to be knowledgeable and compliant with Prisma Health's purpose: Inspire health. Serve with compassion. Be the difference.
• Receives telephone requests for services and referrals. Follows protocols for "day of", prep instructions, emergencies, and rescheduling. Maintains required logs: referrals, referral sources, missed visits, and complaints.
• Coordinates the scheduling of patients requiring admission, diagnostic procedures and/or classes. Gathers required patient demographic, clinical and financial information and related information as required by the referral/central intake form(s). Coordinates appointments and/or classes with the appropriate clinical and clerical staff.
• Participates in the payroll process to ensure accuracy, completion, and legibility of time slips.
• May be responsible for the recruitment / hiring process and on-call responsibilities, if supporting the agency.
• Performs other duties as assigned.
Supervisory/Management Responsibilities
• This is a non-management job that will report to a supervisor, manager, director or executive.
Minimum Requirements
• Education - High School diploma or equivalent preferred
• Experience - Two (2) years of related work experience preferred
In Lieu Of
• NA
Required Certifications, Registrations, Licenses
• NA
Knowledge, Skills and Abilities
• Knowledge of scheduling procedures
• Knowledge of services offered to provide accurate scheduling of clients.
• Communication skills
• Customer-oriented service skills
• Proficient in use of telephone equipment, voicemail, and computers
• Knowledge of medical terminology preferred
Work Shift Day (United States of America)
Location Greenville Memorial Hospital
Facility 2534 Medical Group Administration - Primary Care
Department 25341000 Medical Group Administration - Primary Care-Practice Operations
Share your talent with us! Our vision is simple: to transform healthcare for the benefits of the communities we serve. The transformation of healthcare requires talented individuals in every role here at Prisma Health.