About this role
Main Tasks: • Creates and confirms transport order to ensure pickup of the shipment at origin • Performs booking and booking optimization according to internal guidelines as defined by Product • Prepares, controls and distributes all required Import/ Export documents to counterparts (carrier, consignee, supplier, etc.) complying with regulations and internal procedures • Checks responses from counterparts and finalizes validation of required documents • Follows-up shipment status in the Import/ Export area • Supports Customer Service in the incident and exception management resolution • Performs IT systems related tasks to provide up to date information on shipment • Interacts with Customer Service, Product, and Global Service Centers, if required
Requirements:
• Junior or Senior Students who can work at least 4 days per week • Good knowledge of OFR Operations • Good English skills (both speaking & writing) • Can-do attitude, hard-working & enthusiastic • Good administrative skills • Results driven and attention to details
Working Location: DHL Global Forwarding (Vietnam) Corporation – Hanoi Branch – F19, Taisei Square Hanoi, 289 Khuat Duy Tien, Dai Mo Ward, Hanoi
Notice: We kindly request that candidates submit their CVs (résumé) in English as part of the application process.