About this role
We offer business consulting, technology and engineering solutions and end-to-end transformative business process management services to some of the world's most iconic brands.
Job description, responsibilities, and duties Brno, the Czech Republic, Full-time
INFOSYS provides career opportunities and stable employment in a multinational environment where YOU can get a chance to use various languages, be a part of prominent and world-famous brands, and acquire and upgrade IT skills working from the all-new office building in the center of Brno.
Your tasks in detail: Be assigned to one future-oriented, long-lasting, and eminent corporation clientBe responsible for aremote technical/administrative troubleshooting of the accounts, systems, applications, laptops, PCs, related equipment, networks of the employees of the clientBe acoordinator and active participant in the communication via phone, emails, chats, ticketing tool (ServiceNow) with the Client, professional technicians (L1 support)Be amember of the international, dynamic, and innovative company environmentWhy does Infosys choose you? You definitely have: Fluent Spanish & Czech language skills (written and spoken)Fluent English language skills (written and spoken)Good communication skills (be able to handle phone calls, reply to emails and give auseful guidance to the client)Multitasking and problem solving skillsKnowledge of Windows, Android or iOS, Microsoft Office, etc.Experience in IT support is beneficial (not mandatory)Employee perks, benefits: Hybrid Work Model25 Days of Paid LeavePerformance BonusMeal AllowanceMultisport CardBenefit CardModern Offices (Vlnena Street) with a Game Room, a Silent Zone, Kitchenettes in the Center of Brno, 2nd Largest City in the Czech RepublicFinancial Reward for Referring Your FriendsExpat Assistance Services for New JoinersRelocation Package (for candidates relocating from other EU countries)Team Building ActivitiesLong-Term Career Prospects