About this role
Are you highly organised and have experience using enterprise AI tools? Then you found the right position for you!
As a Business Operations Associate in the Business Operations team, you will be responsible understand, analyse and develop recommendations related to the various operational, regulatory and reputational risks that exist within the Global Corporate Banking. You will support a global team on a variety of risk management topics impacting the business. Your projects will involve interacting heavily with GCB Business Operations team members, banking teams, subject matter experts and functional control partners. Your deliverables will be non-routine, complex, unmapped and offer the ability to approach solutions in a creative manner.
Job Responsibilities
Ability to independently work, support fast-paced projects, and creatively and pragmatically solve problemsConduct end-to-end project management of scoping a project, developing a project execution plan, troubleshooting/escalating issues, and ensuring timely project completion Facilitate interaction and strong connectivity across the GCB Business Operations team, sub-lines of businesses and functional partners, and centralized governance teamsBuild and maintain relationships with banking teams, credit teams, and key partners across the business and supporting functions (e.g., Legal Finance, Compliance, Risk) and geographiesPerform data analysis to support and drive key initiatives and projects as assignedPrepare and deliver presentation materials to be shared with senior management and other relevant stakeholdersIdentify and escalate operational issues, recommend solutions, and ensure changes are implemented Required qualifications, capabilities, and skills
Ability to work across various levels in the organisation Ability to think critically, develop structure, and solve problems in a pragmatic and balanced way with a solution-oriented mindsetOrganised and able to balance and prioritise multiple deliverables with a strong desire to drive executionPositive, collaborative attitude with an ability to inspire others on the teamDelivers messages effectively through oral and written communication (including PowerPoint presentations)Motivated and able to adapt in a fast-paced, dynamic environment; acute attention to detail requiredAnalytical skills to assess quantitative and qualitative data, identify operational risk, and draw salient conclusions Demonstrated experience using enterprise AI tools (e.g., LLM Suite, Microsoft Copilot) to accelerate research, drafting, analysis, and automationProficient in Microsoft Word, Excel, PowerPoint PitchPro+ and SharePointStrong client focus and ability to partner with various internal groups and client coverage Preferred qualifications, capabilities, and skills
Ability to balance and prioritise multiple projects, deliverables, and deadlinesSolutions-oriented with strong ability to analyse opportunities & problems, recommend solutions, and communicate effectively & confidently (both verbal and written)Analytical skills to assess large data sets to develop reporting and to identify operational risk/potential control gaps Independent, comfortable dealing with uncertainty, and self-motivated with an ability to adapt and be flexible in a dynamic team environmentPositive, team-oriented attitude and with interest in jumping in and helping those around themExcellent attention to detail with an innate desire to learn and developStrong interactive personal skills and ability to influence others for positive results
ABOUT US
J.P. Morgan is a global leader in financial services, providing strategic advice and products to the world's most prominent corporations, governments, wealthy individuals and institutional investors. Our first-class business in a first-class way approach to serving clients drives everything we do. We strive to build trusted, long-term partnerships to help our clients achieve their business objectives.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
ABOUT THE TEAM
J.P. Morgan's Global Banking business is one of the largest wholesale banking client franchises in the world. We serve clients, including corporations, governments, states, municipalities, healthcare organizations, education institutions, banks and investors.
Global Investment Banking supports a broad range of corporations, institutions and governments by providing strategic advice, capital raising and risk management expertise.