About this role
Salary: £56,000 - 96,000 per year
Requirements: We have at least a high-level functional understanding of what the Experience Cloud applications do.We understand the basics from a business value perspective and are not expected to be a technical expert.We can assess customer goals, user roles, workflows, and skill gaps to inform prescriptive, role-based training plans.We can design and recommend tailored strategies using the full range of PLS offerings, including cohorts, instructor-led training, OnDemand content, and certifications, aligned with ACS sessions, Ultimate Success programs, and Experience League resources.We can act as the primary advisor for PLS and Private accounts, guiding learning plans that drive product adoption, implementation milestones, and successful use-case execution.We can ensure programs deliver measurable readiness, customer satisfaction, and subscription renewal readiness.We can provide timely, data-driven recommendations to mitigate risks, improve engagement, and ensure value realization.We can collaborate with Customer Success Managers, Consulting teams, and Delivery Managers to coordinate training programs, schedule private sessions, and ensure smooth execution.We can foster trust, engagement, and advocacy throughout the subscription lifecycle.We can provide structured feedback to curriculum, content, and delivery teams, contributing to program improvements and roadmap alignment.We can participate in customer meetings and business reviews to highlight progress, showcase training value, and identify next-phase learning opportunities. Responsibilities: Advise customers on designing and orchestrating enterprise learning strategies that accelerate adoption and maximize the value of their investment in our solutions.Enable customers to fully leverage PLS and Private training offerings through targeted, role-based learning plans informed by needs analysis.Use data-driven insights and timely interventions to strengthen outcomes, drive demonstrated value, and build trusted advisor relationships that support long-term adoption and renewal. Technologies: ArchitectCloudSupport More:
We are a global recruitment specialist supporting clients across EMEA, APAC, the US, and Canada. We are recruiting for a Pre/Post-Sales Solutions Architect role based in Shoreditch on a hybrid basis, with three days per week onsite. This is a six-month contract initially, with a budget of £81.8k per annum plus paid holidays and pension, or £427 per day inside IR35. We shortlist candidates quickly, often within 48 hours.
last updated 33 week of 2026