About this role
Salary: £58,000 - 98,000 per year
Requirements: Bachelors degree in Engineering, Information Technology, Computer Science, Business, Finance, or a related disciplineMBA or masters degree preferred15+ years of ERP consulting, enterprise solution design, and transformation delivery experience8+ years of hands-on Microsoft Dynamics 365 implementation experienceProven experience as a Lead Solution Architect or Enterprise Solution Architect on large-scale D365 programsStrong experience designing and delivering complex D365 Finance and Operations solutionsGood hands-on working knowledge across D365 Finance, SCM, and CE applicationsExperience delivering multi-country, multi-legal entity, multi-currency, and integrated enterprise solutionsStrong experience working in onsite-offshore global delivery modelsExperience managing solution delivery across multiple vendors, business units, and geographiesProven ability to engage with senior client stakeholders and executive leadership teamsDeep understanding of Microsoft Dynamics 365 Finance and OperationsStrong knowledge of D365 Finance, SCM, and CE business processesGood knowledge of the overall Microsoft Dynamics ecosystemStrong solution architecture and design governance capabilityAbility to lead business workshops and translate requirements into solution designExperience with integrations, data migration, security, reporting, and environment strategyStrong understanding of Microsoft implementation lifecycle, Success by Design, and delivery governanceAbility to manage complexity across business processes, applications, integrations, and teamsStrong communication, presentation, negotiation, and influencing skillsStrong stakeholder management and client-facing leadership skillsAbility to work effectively with onsite, offshore, nearshore, client, and third-party teamsMicrosoft Dynamics 365 Solution Architect certification preferredMicrosoft Certified: Azure Fundamentals / Azure Solutions Architect preferredAgile / SAFe certification preferredExecutive stakeholder managementStrategic solution thinkingEnterprise architecture leadershipClient advisory and consulting mindsetStrong delivery ownershipCommercial awarenessRisk and issue managementDecision-making under ambiguityTeam mentoring and coachingCross-cultural collaborationStrong written and verbal communicationAbility to influence without direct authority Responsibilities: Lead end-to-end solution architecture for complex Microsoft Dynamics 365 transformation programsOwn the overall solution design across D365 Finance, Supply Chain Management, Customer Engagement, integrations, data, reporting, security, and surrounding enterprise systemsDefine the target-state architecture aligned to client business objectives, operating model, technology strategy, and Microsoft best practicesProvide architecture leadership across discovery, design, build, testing, deployment, transition, and hypercare phasesDrive solution decisions and ensure design consistency across multiple business and technology workstreamsEstablish architecture principles, design standards, guardrails, and governance mechanisms for the programEnsure solutions are scalable, maintainable, secure, and aligned to Microsoft One Version and evergreen upgrade strategyPromote standard D365 capabilities and reduce unnecessary customizationsAct as the primary onsite solution architecture lead and trusted advisor to client stakeholdersEngage with C-level executives, business process owners, enterprise architects, IT leaders, and transformation sponsorsLead design workshops, solution walkthroughs, architecture reviews, fit-gap discussions, and executive design forumsTranslate business goals and process requirements into practical, scalable D365 solutionsInfluence key solution decisions by balancing business value, product capabilities, delivery effort, risk, and long-term maintainabilityManage stakeholder expectations and provide clear communication on solution options, assumptions, risks, dependencies, and trade-offsSupport program leadership in steering committee updates, executive reporting, and major decision forumsEstablish and run solution governance forums across workstreamsReview and approve key solution deliverables including solution blueprints, high-level designs, functional design documents, integration design documents, data migration strategy, security design, reporting strategy, testing approach, and cutover/deployment inputsEnsure alignment with Microsoft Success by Design principles and our delivery standardsIdentify solution risks early and drive mitigation plans with client and delivery teamsEnsure traceability between business requirements, solution design, build, testing, and deploymentDrive design quality and reduce rework across project phasesProvide architecture oversight for integrations between D365 and external enterprise systemsWork closely with technical architects to define integration patterns, APIs, middleware strategy, and data exchange mechanismsGuide data migration strategy including data cleansing, mapping, validation, reconciliation, and cutover planningProvide oversight on reporting and analytics design using Power BI, Data Lake, Dataverse, and Microsoft Fabric where applicableEnsure non-functional requirements such as performance, security, scalability, auditability, and maintainability are considered in solution designReview customization and extension approaches to ensure alignment with Microsoft recommended practicesLead architecture collaboration between onsite client-facing teams and offshore delivery teamsProvide clear solution direction to functional consultants, technical teams, integration teams, test teams, and data migration teamsEnsure offshore teams have the required business context, design clarity, and acceptance criteria to execute effectivelyDrive regular design reviews, knowledge transfer sessions, and issue resolution forumsMentor solution architects, functional leads, senior consultants, and technical leads across delivery locationsBuild an effective working model across UK onsite teams, India offshore teams, client stakeholders, and third-party vendorsSupport project mobilization, planning, estimations, solution staffing, and delivery approach definitionContribute to proposals, RFP responses, solution presentations, and client workshopsSupport account growth by identifying opportunities for process improvement, automation, platform expansion, and additional Microsoft capability adoptionContribute to reusable Genpact assets, accelerators, templates, and industry solution frameworksProvide thought leadership on D365 transformation, enterprise architecture, and Microsoft ecosystem adoptionSupport capability building and mentoring within our Microsoft Business Applications Practice Technologies: AIArchitectAzureCloudERPFabricSupportPower BISecurityOffice 365 More:
We are Genpact, a global professional services and solutions firm delivering outcomes that shape the future through deep domain expertise, digital operations capabilities, and transformation experience across data, AI, cloud, and platform-led services. This is a senior onsite role within our Microsoft Business Applications Practice, focused on leading large-scale Microsoft Dynamics 365 transformation programs for enterprise clients in the UK and Europe. We offer the opportunity to work across Finance, Supply Chain, Sales, Customer Service, Field Service, Power Platform, Azure, Data, Analytics, and enterprise integration landscapes while collaborating with distributed onsite and offshore teams. We are committed to creating a diverse, inclusive, and high-performance workplace built on innovation, collaboration, integrity, and client-centricity.
last updated 33 week of 2026