About this role
Salary: £35,000 - 75,000 per year
Requirements: Strong understanding of the UK IT Managed Services market, including Modern Workplace, End User Service Desk, Managed Networks, Unified Communications, Infrastructure/Cloud, and Managed SecurityProven track record of developing complex managed service solutions and winning contracts valued from £100k to over £10mITIL certification and a solid understanding of service delivery frameworks and best practicesStrong commercial and bid skills, including governance and costing modelsExcellent documentation and presentation skills, with confidence communicating at CxO levelExperience leading virtual teams and fostering collaboration across technical and sales functions Responsibilities: Work as part of our pre-sales function to help shape service solutions that meet customer needs and deliver valueCollaborate with clients to design tailored solutions aligned to their requirementsAttend customer meetings, present proposals, and build relationships with C-level executives and technical stakeholdersAct as the go-to expert on solution completeness, feasibility, and governancePrepare compelling proposals and support bid review processes with clarity and transparencyIdentify and manage risks and assumptions throughout the solution lifecycleWork closely with teams across sales, presales, operations, and project management to ensure smooth transitions and successful service deliveryStay ahead of market trends and industry best practices to keep our solutions competitive and innovativeAlign service designs with business goals to ensure high quality and customer satisfaction Technologies: ArchitectCloudSupportITILSecurityExcel More:
We are a dynamic managed services business hiring a Service Design Architect for our pre-sales team. This is a remote role with a salary of £65k plus car and £10k commission. You will help develop world-class service solutions, work closely with clients and internal teams, and play a key role in shaping competitive, innovative managed services offerings.
last updated 33 week of 2026