About this role
Salary: £65,000 - 65,000 per year
Requirements: Strong Product Owner and/or Product Management experienceProven experience owning product strategy and roadmapsExcellent stakeholder management and influencing skillsStrong SAFe Agile experienceCustomer-focused and data-driven approachComfortable working across the wider business rather than staying in our own laneExperience in insurance, financial services, customer servicing or contact centres would be beneficial Responsibilities: Own the product strategy and roadmapIdentify ways to improve customer journeys and reduce unnecessary contactUse customer feedback and data to identify opportunitiesWork closely with Technology, Design, Operations and wider business teamsManage and influence senior stakeholdersLead workshops, discovery and product shapingPrioritise the backlog based on customer and business valueTurn business needs into clear requirements and user storiesMeasure the impact of changes and continually improve Technologies: SupportProduct ManagerProduct Owner More:
We are recruiting for a Product Manager to join a leading UK insurance organisation and help improve the way customers, advisers and brokers access support. The business receives 100,000 calls every month, creating a significant opportunity to improve customer journeys, increase self-service and reduce unnecessary calls. This is a strategic Product Manager role, with around 80% Product Management and 20% Product Ownership. We are offering a hybrid working arrangement in Stockport with 2 days per week in the office, a salary of up to £65,000, plus a 16% bonus and benefits. The role is focused on looking 12 to 18 months ahead, owning our product strategy and roadmap, and driving meaningful business change.
last updated 33 week of 2026