About this role
Salary: £27,000 - 27,000 per year
Requirements: IT-related university degreeExcellent communication skillsA genuine willingness and desire to learnExposure to relational databases such as Oracle or SQL Server would be advantageousPrevious customer-facing experience would be beneficial, particularly within an IT environmentComfort working a shift pattern that includes three 13-hour shifts per week, with most shifts on nights once fully trained Responsibilities: Work as part of our Service Desk team supporting customers using Oracle and Microsoft SQL Server databasesShadow experienced colleagues during the initial training periodGradually take ownership of our own support ticketsLearn on the job with guidance from senior engineers when needed Technologies: SupportOracleSQLWindows More:
We are an Edinburgh-based consultancy and specialist database administration organisation, recognised as market leaders in our sector. We offer a fully onsite role just outside Edinburgh city centre, with onsite parking and a modern, collaborative working environment. We invest heavily in career development, including internal progression, Oracle and Microsoft certifications, e-learning platforms, and time for self-study during quieter periods. In return, we offer a salary of £27,000 plus private healthcare and pension, along with a genuine long-term career path in a specialist area of IT.
last updated 33 week of 2026