About this role
Salary: £27,000 - 29,000 per year
Requirements: We want someone from a similar IT technical environment.We want experience handling 1st or 2nd line technical enquiries.We want working knowledge of O365.We want experience with Windows 10 and Windows Server 2016/2019.We want exposure to firewall security.We want proven problem-solving ability.We want the ability to work effectively with internal teams.We want experience or exposure to core networking systems such as routers, switches, WiFi, backups, and VOIP systems.We want knowledge of CISCO.We want DNS and DHCP knowledge.We want access to a car.We want someone who can work onsite 5 days per week. Responsibilities: We will bring inhouse and support a fully functional IT specialist team across our core sites in Glasgow, Scunthorpe, and Burton.We will handle commercial troubleshooting and 1st or 2nd line support enquiries.We will support our technical estate, including desktops, laptops, printers, scanners, touchscreens, and internal telephone systems.We will work closely with our IT manager based at the Burton office.We will support our core networking systems, including routers, switches, WiFi, backups, and VOIP.We will manage service desk tickets in JIRA and respond to requests within agreed SLAs. Technologies: CiscoFirewallSupportJIRANetworkSecurityWindowsOffice 365 More:
We are a global player in the FMCG and food manufacturing sector, operating across 8 UK sites and supporting international food production and supply chain management in 17 countries worldwide. This is a brand new onsite role designed to help us build our IT capability in-house across our core sites in Glasgow, Scunthorpe, and Burton. We offer 25 days of annual leave plus 8 public holidays, a standard pension scheme, ongoing training and development, and industry certification opportunities including CCNA or Network-related qualifications.
last updated 33 week of 2026