About this role
We value our people and encourage everyone to grow professionally. If you think this opportunity is right for you, we encourage you to apply!
Job Description: Job Summary**
Oversee daily operations and lead a team within a designated department of our hypermarket, ensuring excellent customer service, efficient stock management, and achievement of sales targets.
Job Responsibilities**
* Supervise and motivate a team of associates, providing guidance, training, and performance feedback. * Monitor and manage inventory levels, ensuring proper stock rotation, merchandising standards, and minimizing shrinkage. * Ensure compliance with all company policies, procedures, and health and safety regulations. * Address customer inquiries and resolve complaints promptly and professionally, maintaining high levels of customer satisfaction. * Contribute to achieving departmental sales goals and operational efficiency through effective planning and execution. * Assist with opening and closing procedures, cash handling, and daily reporting as required. * Collaborate with other supervisors and management to maintain a cohesive and productive work environment. * Implement promotional activities and displays to attract customers and drive sales.
Job Qualifications**
* High school diploma or equivalent; a bachelor's degree in business administration or a related field is a plus. * Minimum of 2-3 years of experience in retail, preferably in a supervisory role within a hypermarket or large retail environment. * Strong leadership and team management skills with the ability to motivate and develop staff. * Excellent communication and interpersonal skills, with a customer-centric approach. * Proficiency in inventory management systems and basic computer applications. * Ability to work flexible hours, including evenings, weekends, and public holidays. * Proven problem-solving abilities and a strong attention to detail. To apply, please submit your resume and cover letter outlining your interest for this role.