About this role
Job Summary**
Responsible for leading and managing a team of sales professionals to achieve individual and team sales targets for Personal Financing (PF) products within RHB Bank Berhad, ensuring adherence to bank policies and regulatory requirements.
Job Responsibilities**
* Develop and implement strategic sales plans to achieve and exceed sales targets for Personal Financing products. * Lead, motivate, coach, and manage a team of Personal Financing sales executives, providing guidance and support to enhance their performance. * Monitor individual and team sales performance, identify areas for improvement, and implement corrective actions. * Conduct regular sales meetings, training sessions, and performance reviews. * Foster strong relationships with customers to understand their financial needs and offer suitable Personal Financing solutions. * Ensure compliance with all internal bank policies, procedures, and external regulatory requirements related to Personal Financing sales. * Analyze market trends, competitor activities, and customer feedback to identify new business opportunities and refine sales strategies. * Collaborate with other departments, such as credit and operations, to ensure smooth processing of Personal Financing applications. * Prepare and present sales reports and forecasts to senior management. * Actively participate in promotional activities and campaigns to drive Personal Financing sales.
Job Qualifications**
* Minimum of 5 years of experience in sales, with at least 2 years in a supervisory or managerial role within the banking or financial services industry, specifically with Personal Financing products. * Proven track record of consistently meeting or exceeding sales targets. * Strong leadership, coaching, and team management skills. * Excellent communication, interpersonal, and negotiation skills. * Thorough knowledge of Personal Financing products, credit policies, and relevant banking regulations. * Ability to analyze sales data and market trends to make informed decisions. * Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint). * High level of integrity and strong customer-centric approach.