About this role
Design, develop, and execute comprehensive test strategies for Personal Insurance applications supporting the complete policy lifecycle, including Quote, New Business, Policy Issuance, Endorsements, Renewals, Cancellations, Reinstatements, and Policy Servicing. Develop and maintain scalable test automation frameworks using Playwright with TypeScript (or similar technologies) to enable continuous testing across web and API applications. Perform functional, integration, API, end-to-end, regression, and system testing across microservices, distributed systems, and mainframe-integrated applications. Collaborate with Product Owners, Business Analysts, Developers, Solution Engineers, Architects, and Scrum teams to ensure quality is embedded throughout the Software Development Lifecycle (SDLC). Integrate automated test suites into CI/CD pipelines and implement quality gates to support Continuous Integration and Continuous Delivery (CI/CD). Validate policy transactions, business rules, rating, underwriting, and policy servicing workflows using ACORD standards and Personal Insurance domain knowledge. Work closely with business stakeholders to ensure complete coverage of quote-to-issue workflows and policy lifecycle scenarios. Support backend validation, batch processing, and data verification across modern and legacy systems, including mainframe applications. Participate in test planning, defect triage, root cause analysis, and continuous improvement initiatives to enhance product quality and delivery efficiency. Performs complex analysis of business/technical requirements and specifications for the customer. Manages and supports the development/execution of varying types of complex test cases: i.e., service level, component, functional, regression, automation, performance, mobile, and end-to-end, etc. Performs technical troubleshooting / diagnostic analysis of system defects and conducts impact analysis. Provides detailed status reporting, metrics and execution dashboards. Leads the implementation of risk based testing to align the testing effort with business risks/complexities. Actively manages testing product risks and communicates mitigation options to customers. Leads and coordinates on project work in collaboration with other test engineers. Performs holistic system performance analysis and testing. Strong experience in Personal Insurance domain with expertise in Quote-to-Issue workflows, New Business, Endorsements, Renewals, Cancellations, and Policy Servicing. Hands-on experience with Personal Insurance policy administration systems such as Liberty/Safeco Policy System or similar platforms. Experience designing and implementing UI and API automation frameworks using Playwright with TypeScript, Selenium, Cypress, or comparable tools. Strong understanding of REST APIs, microservices architecture, and end-to-end integration testing. Familiarity with the ACORD data model and insurance messaging standards. Experience integrating automated testing into CI/CD pipelines using tools such as Jenkins, GitHub Actions, Azure DevOps, or similar platforms. Working knowledge of mainframe technologies, for backend validation and integration testing. Strong analytical, problem-solving, and communication skills with the ability to collaborate effectively in Agile environments. Knowledge of current technology trends and best practices in Quality Engineering, Test Automation, and the Property & Casualty Insurance industry. Bachelor`s or Master`s degree in technical or business discipline or equivalent experience. Extensive knowledge of IT concepts, strategies and methodologies. Extensive knowledge of key tools used for analysis, testing and development. Extensive knowledge of layered systems architectures and layered solutions and designs. Extensive understanding of shared software concepts. Proficient in multiple programming languages and tools. Proficient in new and emerging technologies. Strong oral and written communication skills; presentation skills. Ability to learn and adapt to change effectively. Demonstrates thorough knowledge of development concepts, cloud technologies, and CI/CD concepts, specifically how to implement testing automation within the pipelines.