About this role
About the role The Future Students Enquiry Team is at the heart of Bournemouth University’s student recruitment activity. As the first point of contact for prospective students, we play a vital role in shaping their experience and helping them feel confident in choosing BU. We pride ourselves on delivering friendly, accurate, and personalised advice that supports individuals at one of the most important decision-making stages of their lives. About the Role We are seeking an exceptional Student Recruitment Adviser who is passionate about delivering outstanding customer service and supporting prospective students throughout their journey. In this dynamic role, you will: Respond proactively to enquiries from a diverse range of audiences Communicate across multiple channels, including email, phone, live chat, social media, and face-to-face interactions Provide clear, accurate and timely information that builds confidence and trust in BU Develop a strong, in-depth knowledge of BU’s cours...