About this role
MACE Freshford, Kilkenny St, Freshford, Co. Kilkenny, R95NC84 seek a Full Time Deli Assistant to work in their store. Prior experience is beneficial but not necessary if you have a flair or passion for work. CUSTOMER CARE To serve customers in a friendly and efficient manner providing an exceptional standard of customer care To communicate with the customers in and effective and welcoming manner Ensure products are served to customers in line with Food Hygiene Requirements Maintain knowledge of current deli products and promotions Assist customers with queries regarding deli products OPERATIONAL & STORE PRESENTATION Maintain knowledge of current in store sales and promotions Answer customer queries with regard to the store and its merchandise To deal with customer complaints in a professional and pleasant way and refer to the Store Manager where appropriate Clean shelves & counters and sweep floors internally and externally ensuring store is tidy and free from clutter at all times Clean all areas of the store (including staff facilities) as directed by Assistant Store Manager/Store Manager Maintain a clean and well organised back store area To receive and check stock in line with company guidelines Ensure stock is packed in line with company merchandising guidelines Update shelf edged labels as instructed by the Assistant Store Manager To rotate stock appropriately minimising waste To be vigilant at all times to prevent stock loss and waste To conduct stock takes as instructed by Assistant Store Manager/Store Manager To take care for your health & safety and that of your colleagues and customers and take action to reduce risks and hazards FOOD SERVICE Check temperatures in the deli area ensuring they are compliant with HACCP regulations Maintain HACCP records in line with store policies Monitor Critical Control Points and ensure food is not open to contamination Comply with relevant controls around all foods including Fresh and Red Meats