About this role
KEYENCE CANADA Company Overview · Founded in Japan in 1974, KEYENCE Corporation has steadily grown to become a leading force in industrial automation technologies, serving over 350,000 customers in 110 countries worldwide. · KEYENCE has expanded into an efficient global network of 250 direct sales offices in 46 countries , with annual sales of $6.49 Billion, an d 12,286 employees worldwide . · KEYENCE Canada was established in 2004. We have offices in Mississauga, Montreal, Windsor, and Burnaby. We are actively hiring to further cultivate existing markets, to continue to grow our business. At KEYENCE, we take pride in offering a diverse range of manufacturers the world's most advanced automation technologies. We are not satisfied to merely offer the world's best technologies; we know that the true key to our success is our highly trained, direct sales force. At KEYENCE we are dedicated to delivering the most professional and consultative sales force and support staff of any industry. Role Summary The Product Control & Logistics Associate supports the day-to-day operations of the Product Control department, helping ensure that products move accurately and efficiently from shipment through to delivery. This is an excellent opportunity for someone who wants to build a career in, logistics, or operations within a fast-paced, international sales organization. In this role, you will work closely with warehouse teams, sales representatives, logistics partners, and internal departments to ensure orders, inventory, and shipments are managed smoothly and accurately. What Does the PCD Department Do? The Product Control department (PCD) is responsible for several core functions that work together to move products from our headquarters and warehouses to our customers. As a PCD associate, you will gain exposure to each of these areas and will help support each one: Import / Export & Customs — Communicate with freight forwarders and customs brokers to support the import of products from our headquarters into Canada. Warehouse & Inventory — Support receiving, storage, and inventory management by working closely with warehouse partners to ensure optimal inventory availability. Shipping & Delivery — Coordinate with warehouses and couriers to ensure products are delivered safely and quickly to customers. Returns & Repair — Support the handling of returned products, loaner units, and products sent for repair including the coordination of required documentation and shipments. Key Responsibilities • Support warehouse operations including shipping, receiving, put-away, and stock organization • Assist with inventory counts and maintain accurate inventory records • Coordinate with warehouses and couriers to arrange pickups and deliveries • Track shipments and follow up on delivery confirmations/proof of delivery (POD) • Support the return and repair process, including preparing export documents. • Communicate with the sales team on shipping status, delays, or special shipping requests • Maintain organized and accurate records in company systems • Identify and escalate discrepancies or issues to the PCD Manager