About this role
JOB TITLE: CUSTOMER MANAGER Who we are: As one of the fastest-growing beverage brands in the UK, MOJU's on a mission to help people live with more mojo, powered by nature's most potent and nutritious ingredients Just like our nutrition-boosting shots, our company relies on a unique blend of ingredients to really hit the spot. We are collectively a bunch of people who focus on positive action; we are passionate about our products, people and the planet. We’ve got big plans for the future to become the UK's favourite and freshest way to kickstart start the day and our people have big ideas for their futures too. What we’re looking for We’re looking for a commercially minded and highly organised Customer Manager to manage a key grocery customer and support the day-to-day running of our wider grocery business. This is a varied, hands-on role combining customer management with commercial administration, reporting and coordination. You’ll use data to understand performance, deliver brilliant retail execution and help get more MOJU into more stores. Responsibilities of the role include: Manage a key grocery customer, supporting delivery of revenue, margin and distribution targets. Own key grocery administration, including promotions, pricing, product information and retailer portals. Monitor customer performance, competitor activity and promotional effectiveness, turning data into clear actions. Lead forecasting for your customer and work with Operations to address availability, wastage and distribution gaps. Manage weekly and monthly reporting, grocery accruals and core commercial planning processes. Build strong customer relationships and support meetings, reviews and commercial negotiations.