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Relationship Manager (Public Sector) @ Fidelity

Accra, Greater Accra, GHOnsiteFull-timeJob reference 947
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About this role

Key Responsibilities

• Manage and grow relationships with corporate clients to achieve business and profitability targets. • Understand clients' business needs, industry trends, opportunities, and risks to provide tailored banking solutions. • Drive business development through cross-selling and identifying new revenue opportunities. • Ensure effective credit and risk management by monitoring client portfolios and supporting credit proposals. • Build and maintain strong relationships with clients and internal stakeholders to enhance service delivery. • Deliver exceptional client service and resolve issues that may impact customer satisfaction. • Coach and support Relationship Officers while fostering effective team collaboration. • Contribute to budgeting, target setting, and financial performance management within Corporate Banking. • Ensure compliance with bank policies, procedures, and regulatory requirements. • Proactively recommend improvements to processes, systems, and client service delivery to support business growth. Job Requirements / Candidate Profile

• MBA or equivalent qualification. • Minimum 5 years' banking experience, preferably in Corporate Banking. • Strong credit analysis and risk management capabilities. • Sound understanding of corporate banking products, financial services, and market dynamics. • Proven relationship management, business development, and cross-selling skills. • Strong leadership, team-building, and stakeholder management abilities. • Excellent communication, presentation, negotiation, and analytical skills. • Strategic thinker with strong business acumen and the ability to manage multiple priorities in a dynamic environment.

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