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Hyperscale Account Manager @ Black Box Careers

USOnsiteFull-timeJob reference 6502
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About this role

Key Responsibilities Account Coordination

• Partner with the Lead Account Manager to support day-to-day account management • Track action items, deliverables, and timelines across multiple projects • Ensure follow-ups are completed and priorities are executed Client Engagement

• Maintain regular communication with client stakeholders and general contractors • Respond to requests, provide updates, and ensure clear communication • Support a consistent and reliable client experience Revenue & Opportunity Tracking

• Monitor changes in scope and flag potential additional work • Support development of proposals and pricing inputs • Maintain visibility into active and upcoming opportunities Internal Alignment

• Coordinate with internal teams (operations, engineering, recruiting, finance) to move work forward • Communicate client needs clearly and ensure alignment across teams • Track progress and follow through on outstanding items Salesforce & Reporting

• Maintain accurate account activity, opportunities, and notes in Salesforce • Support pipeline tracking and basic reporting

Qualifications

• At least 5 years of experience in account management, sales, or a client-facing role • Experience supporting large or complex accounts (data center, construction, infrastructure, or similar preferred) • Strong organizational and time management skills • Ability to manage multiple priorities and follow through on deliverables • Clear and professional communication skills • Experience working cross-functionally with internal teams • Proficiency in Salesforce

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