About this role
Cargo: Asesor Agendamiento de citas Call center Bilingüe// NO VENTAS Advanced English proficiency (B2+ or C1 level) Salario Base: 2,850,000 COP +auxilio de transporte + Bonificación 10% del salario base por cumplimiento de métricas Horario: 42 horas semanales distribuidas entre 9:00 a.m. and 8:00 p.m. de Lunes a Viernes// Sábados de 10:00 a.m. to 6:00 p.m. 5 días de la semana 2 días libres (domingo y 1 día de la semana concertado) Trabajo presencial Responsibilities:As an Appointment Setter, your primary responsibilities will include: -Communicate with new and existing Healthcare patients through inbound calls that need to schedule or reschedule appointments. Offering purchase assistance and store locator guidance. -Answer high volume of incoming calls using established service standards channels and respond to patient inquiries as they relate to healthcare services. -Review insurance eligibility for applicable calls and chats when scheduling appointments or communicating wi