About this role
Overall Role Purpose
Support the outbound clearance and the export process within established standards and transit times. Responsibilities:
• Portray a professional, courteous and helpful attitude in all dealings with customers • Support with the practical experience and knowledge in daily activities to achieve goals and objectives • Liaise with customs officials on specific duties payable and problem shipments. • Coordinate with Terminal Operator about manifest amendment • Build-up the co-operative relationship with the practical levels in HUB & Gateway and provide the positive attitude /solution when necessary • Ensure the accurate preparation of Export Customs declarations and the timely provision of those for review (as required) • Ensure that customer databases are maintained • Resolve specific disputes or provide advice on technical issues with internal customers. • Maintain a thorough knowledge of Customs practices and procedures • Coordinate with Customs Clearance team for additional info, paper work, related data and document • Ensure that physical movement of Dangerous Goods and Medical Express/WMX cargo meets customers and internal requirements and is completed in an efficient and safe manner. Qualifications
• 3 years relevant experience of working with customs clearance matters within transportation, logistics or import / export industry • Bachelor’s degree in related field • Strong Thai customs regulations & Solid customs tariff knowledge • Detail oriented, Planning and organizing • Numerical skills • Speed typing • Fair English proficiency • Good interpersonal skills • Problem solving skills • Basic computer skill set; MS Word, MS Excel • Basic paperless system knowledge and skills