About this role
Job summary
This is an exciting opportunity to join the Admin and Clerical team at the Jessop Wing Neonatal Unit. We have vacancies for two part time Ward Clerks to join us working Friday to Sunday on a rota basis between the hours of 08:00 and 20:00.
As one of four Neonatal Intensive Care Units in the Yorkshire and Humber Neonatal Network the Jessop Wing Neonatal Unit provides care to the babies of Sheffield, the wider Yorkshire and Humber Operational Delivery Network and beyond.
As a Ward Clerk you will provide an effective, efficient and professional reception desk service to the Neonatal Unit and Follow Up Clinic. You will work as part of the wider team to help deliver a high quality service to babies and their families. You will support clinical staff with administrative tasks and maintaining an accurate Electronic Patient Record.
Main duties of the job
Working on one of the Neonatal Unit's two reception desks, you will be the first point of contact on the Neonatal Unit for telephone calls and in person visitors.
You will also cover our Follow Up Clinic as needed during your hours and be first point of contact for on the day clinic bookings where rapid access follow up is required.
You will have excellent communication skills and feel comfortable communicating with visitors to the Neonatal Unit including parents and families, medical and other professionals, interpreters and ambulance services.
You will maintain confidentiality, discretion and the security of the unit in your role. You will help our visitors with information about the unit and the services and support available to our families.
You will use computer systems accurately and effectively to support the safe delivery of our services. You will be willing to learn new systems, follow processes and contribute to the team's continuous improvement.
You will also handle paper records and filing as required and make sure that records are available and correctly traced in a timely manner. You will ensure that stocks are ordered and maintained. You will maintain a tidy and orderly working environment.
As part of the Jessop Wing team you will have a flexible approach to work and be willing to learn and cover different areas if required.
About us
You will be working for an organisation which values and respects all of its staff and the community it serves. The Trust is a leader in the NHS and research sectors and provides excellent benefits for its employees. This includes commitments to professional development but also many policies to support employees in balancing their personal and professional lives.
Job description Job responsibilities
Please view the attached Job Description and Person Specification documents for full details regarding this post.
When completing your application please ensure that you clearly demonstrate how you meet the role criteria.
Person Specification
Qualifications Essential
Educated to GCSE level including English at grade C/4 or above (or equivalent)
Desirable
NVQ 2 or equivalent in Business Administration
Further Training Desirable
Experience of NHS administration and Electronic Patient Record
Experience Essential
Relevant experience in a customer/patient facing role
Desirable
Previous clerical or receptionist experience
Special Skills Essential
Excellent Communication Skills - describes examples of communication with others Computer skills
Desirable
Recognised computer course
Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Employer details Employer name Sheffield Teaching Hospitals NHS Foundation Trust
Address Jessop Wing
Tree Root Walk
Sheffield
S10 2SF
United Kingdom
Employer's website https://www.sth.nhs.uk (Opens in a new tab)