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Service Manager @ York and Scarborough Teaching Hospitals NHS Foundation Trust

York, England, GBOnsiteFull-timeJob reference C9419-26-0733
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About this role

Job summary

An exciting opportunity has arisen for an enthusiastic and well-motivated individual, to join the Lung Cancer Screening as a Service Manager.

The post will be based at Tribune House (YO30 4RY), however the successful candidate may on occasion be required to travel to other sites.

The successful candidate requires excellent communication and team working skills, and will work closely with clinical and non clinical staff on a daily basis, organising and prioritising both their own workload and that of others.

They must have the ability to exercise sound judgement in relation to problem solving, and the ability to practice delegation, negotiation and motivation skills. Most importantly the candidate must have a flexible and patient centred approach.

We look forward to receiving your application!

Main duties of the job

The successful candidate will be required to:

Provide management support on a daily basis. The main focus of this is to manage day to day operational issues, to ensure smooth running of the Lung Cancer Screening Service. Assist the Programme Manager in the planning of the service, management of patient activity through the pathway and maintaining a safe and affective service. Support the Operational Service Manager in investigating and responding to patient complaints and concerns, received in an appropriate and timely manner, in accordance with Trust policy.

You will be responsible for the line management of a team of administrative staff. The range of authority in this respect will be dependent upon the internal management reporting arrangements, but will include a combination of acting as an appointment panel member, making recruitment and selection decisions, conducting personal development reviews, dealing with the initial or subsequent stages of disciplinary, grievance, sickness absence and performance issues.

You will also be responsible for ensuring that appropriate training is delivered to all staff, and that individual staff member(s) work allocation is managed effectively and reallocated as required, to best meet the needs of the service.

About us

To find out more about what it is like to work for our Trust please visit the following link:

https://yorkhospitals.pagetiger.com/hdjgxd

Our benefits

We offer a range of benefits to support our staff including:

Access to the NHS Pension Scheme, providing generous benefits upon retirement, as well as a lump sum and pension for dependants 27 days holiday rising to 33 days (depending on NHS Trust service) A variety of different types of paid and unpaid leave covering emergency and planned leave Confidential advice and support on personal, work, family and relationship issues, 24/7, from our Employee Assistance Programme NHS Car Lease scheme and Cycle to Work scheme An extensive range of learning and development opportunities Discounts on restaurants, getaways, shopping, motoring, cinema and finance from a range of providers For further information on the fantastic range of benefits we offer please visit the Trust's dedicated Staff Benefits pages.

Job description Job responsibilities

A full description of the role is available in the attachment: job description.

Please note that if a high number of applications are received this advert may close early. You are advised to submit your application at the earliest opportunity.

Working for the Trust

Across our organisation, people are guided by values that were co-developed with staff: we are kind; we are open; and we pursue excellence.

Our values play into our ambition to develop a more diverse workforce, truly representative of our communities. We welcome applications from everyone, while working with our Staff Networks - including our Race Equality, LGBTQ+, Disability and Carers Networks - to increase the number of applications we receive from different backgrounds. If there is anything we can do to make our application process more accessible to you, please contact: [email protected].

As part of seeking to become more inclusive, we will consider requests for flexible working from the start of your employment. It may not be suitable for every role, but we will try and be supportive where we can. We would encourage you to speak to the recruiting manager named within this advert to discuss any requirements you may have.

Armed Forces Friendly Employer

We are holders of the Gold Award from the Defence Employer Recognition Scheme, which is helping actively promote SaBRE - Supporting Britains Reservists and Employers. This means that we have made a statement of intent to support all Defence personnel, including with applications for employment.

Person Specification

Skills Essential

Able to organise and prioritise own workload and that of others as required Process a range of developed communication skills Have the ability to exercise sound judgement in relation to problem solving and identifying situations requiring further advice

Desirable

Experience of managing organisation change within a team e.g. restructures or changes to service

Knowledge Essential

Educated to Degree level or equivalent experience Previous Administrative experience (3 years minimum), including a minimum of 1 year's Staff Management/ Supervisory experience Previous experience of dealing with sensitive and/or complex situations

Desirable

Experience working within the NHS Understanding of Cancer and Lung Cancer Screening pathways

Personal Attributes Essential

Self discipline and motivated to function independently, but also able to motivate others

Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details Employer name York and Scarborough Teaching Hospitals NHS Foundation Trust

Address Tribe House, York

Tribune Way

York

YO30 4YR

United Kingdom

Employer's website https://www.yorkhospitals.nhs.uk (Opens in a new tab)

Skills

NHSFoundation TrustHealthcareManagementPermanent

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