About this role
The Presales Consultant is a critical enabler of Wanstor's growth, acting as the technical and strategic bridge between customer requirements and the solutions we deliver. This role contributes to the success of the sales team by shaping compelling, technically sound proposals that demonstrate the value of our managed services portfolio. This is our first dedicated Presales hire and will give you the chance to shape and own how Presales works here at Wanstor! Working closely with Account Managers, Solution Architects and Delivery teams, you'll design solutions that are technically robust, commercially viable and aligned to customer business objectives. While you'll work across Wanstor's full portfolio of services, your primary technical focus will be Microsoft 365 and Modern Workplace solutions, supported by a solid understanding of networking, cloud infrastructure and security technologies to ensure complete end-to-end customer solutions. Responsibilities Customer Engagement & Solution Design Collaborate with Account Managers to understand customer requirements, business objectives and technical environments. Lead discovery sessions and technical workshops with prospective customers. Design tailored solutions across Wanstor's portfolio, with a particular focus on Microsoft 365, Modern Workplace and collaboration technologies, whilst considering wider networking, infrastructure and security requirements. Create high-quality solution proposals, statements of work (SOWs) and technical documentation. Advise customers on Microsoft 365 best practice, helping them maximise productivity, collaboration and security. Sales Support Deliver compelling technical presentations, demonstrations and proof-of-value sessions. Support bids, RFPs and tenders with technically sound and commercially aligned proposals. Work closely with Sales, Architecture and Delivery teams to ensure solutions are deliverable, scalable and commercially successful. Act as a trusted technical advisor throughout the sales lifecycle, helping customers understand the business value of proposed solutions. Internal Collaboration & Knowledge Sharing Collaborate with Architecture, Practice Leads and Marketing to develop and maintain standard solution offerings. Capture lessons learned from projects and contribute to the continual improvement of presales processes and documentation. Stay current with Microsoft's roadmap, emerging technologies, strategic partners and wider MSP trends. Share knowledge across the business, helping develop technical capability within the wider team.