About this role
Great People Work Here. Are you searching for a career with bags of variety, in an environment that celebrates differences and empowers collaboration, which values and will encourage you? Do you want the freedom to explore, and the opportunities to find new ways and to innovate? If so, Twinings Ovo delivers. We’re looking for people who don’t just come here, but who understand the brand and do the best job they can. In return, we offer an inspiring package of employee benefits - to show just how much we value you. This role will offer you the scope for growth and the tools to aim high. We are seeking a a member of the Supply Chain and Operational team based in India, who will report to the Indian Supply Chain and Operations Manager and manage all logistics support. The main scope will be supplying functions for finished goods (FG) and be the part of each project team where product/service delivery related to FG is required. This role will be working closely with the Indian domestic sales and marketing team as well as with the international supply chain and logistics team to ensure that the process of reaching the destination is legally compliant with their relevant procedures. Ensure compliance with Indian logistics, customs, import/export, and FSSAI regulations. Manage licenses, registrations, renewals, vessel mapping, and cost-effective freight solutions. Prepare, review, and maintain customs documentation, including commercial invoices, packing lists, bills of landing, airway bills, certificates of origin, shipping bills, and import/export declarations. Ensure accurate customs classifications, HS codes, valuation, duty payments, and regulatory filings to facilitate smooth clearance. Liaise with Customs, FSSAI, DGFT, Legal Metrology, Tea Board, and other regulatory authorities. Handle customs queries, audits, notices, investigations, and compliance documentation. Provide expertise on customs regulations, export schemes (SEZ, AA, etc.), and international trade requirements. Coordinate with freight forwarders, customs brokers, warehouses, and shipping lines to ensure timely and compliant shipments. Support product label approvals and regulatory compliance requirements. Monitor raw material and finished goods inventory, ensuring ERP accuracy and stock visibility. Ensure timely receipt, dispatch, customs clearance, and delivery of goods to meet operational targets. Conduct compliance reviews, mitigate trade risks, and train teams on customs procedures and regulatory updates.