About this role
About the role We are excited to invite you to join us on our mission to revolutionize partner experience at Tabby. As Tabby’s Partner Support Specialist, you will be responsible for championing exceptional partner experience and satisfaction at Tabby. Being representative of Tabby, you will communicate with partners, addressing a wide range of business and operational inquiries Duties and Responsibilities: Support Tabby partners and applicants over chat, email and phone calls and answer their queries Champion and implement partner support policies and procedures that align with department and company objectives Provide insights and feedback on partner queries to help us identify areas of improvement and optimization of partner experience Collaborate with your colleagues across different teams to ensure we continue to uphold our partner experience satisfaction, exceed our CSAT scores, and become renowned for being the center of best partner experience globally.