About this role
Position: Attendant Location: Wai'anapanapa State Park Shift: Available shifts Monday - Sunday (7am to 6pm) Pay: 23.00 Per Hour What You'll Do: The Parking Ambassador shows a commitment to quality service by promoting local business, public safety and quality of life by patrolling assigned beat to monitor, regulate, and control parking. Advocates good will for the location by providing excellent customer service to guests. Note: Candidate must currently reside within a reasonable commute from Wai'anapa State Park. · Assist customers with directions, answering questions, and providing a sense of safety by acting in an alert and caring manner · Directing visitors to appropriate parking spaces or waiting areas · Monitoring activity of local visitors and tourists; scanning reservations for non residents · Notifying State Parks employees of any issues · Periodically review the occupancy of facility to determine if lot is full and act per instructions. · Other duties and responsibilities as assigned. QUALIFICATIONS, SKILLS & EXPERIENCE: · Outstanding communication and customer service skills (ability to use smart devices and walkie talkies) · Ability to work independently and in a team environment to meet Parking Program requirements · Must enjoy working outdoors and engaging with the public, previous hospitality preferred. · Must be flexible over a 7 day period for scheduling, including weekends and holidays PHYSICAL DEMANDS: · Able to walk up to 4 miles, stand for up to 10 hours · Able to bend, crouch, reach · Occasionally lift up to 25 lbs. WORKING CONDITIONS: · Work is performed indoors for extended periods of time including up to the entire duration of shift. · Able to work in all weather conditions · Has the ability to be flexible with schedule. · Must be able to work hours in excess of normally scheduled hours OTHER DUTIES: Please note this job description is not designed to cover or contain an all-inclusive list of activities, duties or responsibilities that are required for this job. Duties, responsibilities and activities may change at any time with or without notice. Greet arriving and departing guests in a friendly and courteous manner Act as traffic controller to direct incoming guests to available parking spaces Perform daily patrols and issue violation warnings to tenants and visitors that violate garage policies Control traffic at entrances and exits as needed; provide assistance to guests who have forgotten where they parked Use respectful communication to assist guests with their questions, problems, and concerns; relay information to Operations Manager or Shift Lead as necessary Immediately report any accidents, incidents or safety concerns to Operations Manager or Shift Lead Communicate professionally at all times with guests, client, and teammates.