About this role
The Reverse Logistics Group (RLG) is an innovative technology service provider for global players in the materials management sector. Through our scalable platform solutions, we overcome challenges in consumer goods and material take-backs worldwide and connect all stakeholders within the reverse logistics value chain. Our goal is to generate the greatest possible value from recyclable goods by optimizing take-back processes. We work with manufacturers, retailers and government organizations in over 80 countries, enabling smooth circular material flows and maximizing resource efficiency. Our vision is to save important resources and create a better planet for future generations through a sustainable circular economy. Our core values drive everything we do. We believe in promoting a supportive environment for our colleagues , delivering exceptional service to our customers , contributing to the community , and working towards a more sustainable environment . If you share these values and are passionate about making a positive impact, we'd love to have you on our team. The Manager / Senior Manager – IPR & Take back Operations will lead end-to-end reverse logistics operations across PAN India, ensuring efficient planning, recycler network management, backend operations, cost optimization, regulatory compliance, and seamless project execution while delivering operational excellence and client satisfaction. Key Responsibilities Operations Strategy & Leadership Lead reverse logistics operations across multiple projects and regions. Drive operational excellence through SOPs and process improvements. Define and monitor operational KPIs. Lead and develop the operations team. Reverse Logistics Planning Plan end-to-end material collection, transportation, and recycling. Optimize recycler allocation and logistics planning. Ensure timely execution against client SLAs. Support capacity planning and new project rollouts. Recycler Network Management Develop and expand a PAN India recycler network. Onboard, evaluate, and manage authorized recyclers. Negotiate commercial terms and service agreements. Ensure recycler performance and compliance. Logistics & Vendor Management Manage logistics partners, transporters, and warehouses. Optimize transportation routes and operational efficiency. Coordinate material movement with internal and external stakeholders. Monitor vendor performance and service quality. Cost Optimization Optimize logistics, recycling, and operational costs. Improve project profitability through commercial negotiations. Drive cost-saving and productivity initiatives. Monitor operational budgets and cost performance. Compliance & Governance Ensure compliance with EPR, CPCB/SPCB, and internal policies. Maintain complete operational documentation and traceability. Support internal and external audits. Monitor adherence to operational SOPs. Stakeholder Management Collaborate with Business Development, Compliance, Finance, and Client Success teams. Build strong relationships with recyclers, logistics partners, and clients. Resolve operational escalations. Present operational performance to leadership. MIS & Operational Excellence Prepare operational MIS and KPI dashboards. Track turnaround time, logistics costs, SLA adherence, and recycler performance. Analyze data to improve operational efficiency. Drive automation and process improvements.