About this role
To lead and manage daily operations across Ireland to achieve business goals and maximise profitability. As an Area Manager your duties include leading and managing Store Management and teams in your area, setting performance objectives, evaluating and optimising operational performance, ensuring regulatory and company standards are upheld, being accountable for area KPIs and overall Sales performance. You will take a customer first approach within the role, ensuring that all decisions and actions taken have a customer centric approach, working and influencing key stake holders and colleagues in the business to create a positive customer and colleague experience. Day to Day & Operations Educate, engage, and inspire teams to deliver the Business and Retail Strategy. Drive store performance through KPIs, financial reviews, and timely corrective actions. Conduct structured store visits, ensuring consistent operational standards, compliance, and health & safety. Optimise store operations, stock management, and visual merchandising to maximise availability, sales, and customer experience. Collaborate with head office and stakeholders to provide feedback, influence range decisions, and support change initiatives. Understand ranging, allocation and replenishment processes and support company goals of reduced stock levels, better availability, and increased sales through ranging. Continually review ways of working, establishing best practices, and then ensuring consistent delivery in every store. Commercial & Financial Management Deliver sales and profitability targets, controlling costs and optimising each store’s P&L. Forecast and manage payroll, ensuring schedules reflect customer demand and productivity. Monitor and maintain awareness of local markets and trends, adapting plans; including training to maximise commercial opportunities. Customer & Brand Focus Maintain a relentless focus on delivering an engaging, best-in-class customer experience. Analyse customer feedback and service metrics to set goals, improve service, and inform commercial decisions. Ensure all initiatives align with company brand values and customer strategy. Leadership & People Development Drive and embed ‘Best in Class’ stores which support the delivery of Mountain Group’s future and growth Strategy. Lead by example, creating a high-performance culture with clear goals, accountability, and recognition. Coach, develop, and succession-plan for store managers and high performing teams, building commercial acumen and leadership capability and encourage ideas to increase profitability through increased sales or improved store operations and efficiencies. Foster an inclusive, safe, collaborative and encouraging culture that values diversity, innovation, and continuous improvement. Build strong internal and external stakeholder relationships to stay ahead of trends and industry insights.