About this role
The overall scope of the job includes serving beverages to guests in the assigned place of work, providing a courteous, professional, efficient and flexible service consistent with the standards of the hotel and Kempinski in order to encourage sales and maximize guest satisfaction. Maintains proper and adequate set-up of the bar on a daily basis Responsible for the daily inventory update. Acquire in depth knowledge of the food & beverage menu of the assigned outlet in order to assist and provide advice to guests Greets guests in a courteous and friendly manner Mix, garnish and serve drinks according to the guest requests. Ensure the Outlet is set-up for service and supervise for a smooth operation. Ensure proper organization, planning and control of supplies and maintain concise record of all beverage stock in order to ensure that the required is available Ensure minimum wastage, breakage and spoilage Actively use up selling techniques by exceeding guest expectations and to increase revenue