About this role
You’ll create and manage learning and development programmes that build peoples’ skills, knowledge, and confidence. You’ll use your interest in human skills and mindsets particularly curiosity, adaptability, self-awareness and resilience to work closely with managers and the Ways of Working team to identify learning needs, define and deliver development programmes and track learning progress across the business. Key Metrics Learning inventions completed by person Participation and engagement in learning programmes Assessed skills progression and development outcomes by person People survey results relating to learning and career development Learning satisfaction and feedback Current and future skills needs are defined, measurable and actionable Manage and develop the GTI’s skills framework (human and technical skills) through discussions with team members, managers and your knowledge of contemporary approaches to work (AI, productivity tools, agile, project management etc) Team member skills profiles are maintained to support development A skills directory is created for project teams and peer-to-peer support Measures of skills are designed, delivered and analysed (including self-reflection, manager and peer feedback and online assessments). Career pathways are created and evolved, with clarity on skills and knowledge needs at each level. Personal Development Plans for team members are continuously updated, actioned and are meaningful. Quarterly Objectives, Quarterly Review processes and pay reviews include measures to show learning. Learning and development interventions are impactful Learning inventions are designed, curated, delivered and activity is measured. These may include step-up projects, secondments, mini secondments, role changes, self-appraisals, short-form video content, podcasts, e-learning, peer-to-peer knowledge share, conference attendance, study time out, coaching and mentoring and external training. Learner feedback is sought on the quality and effectiveness of these interventions Improvements are recommended based on learner feedback New learning approaches, technologies and tools are researched to enhance development opportunities Learning Operations are effective and well managed Maintain learning records, resources and documentation. Support the administration of the learning platform Produce regular reports on learning activity, engagement and completion rates. Help streamline learning processes to improve the learner experience. Assist with the promotion and communication of learning opportunities across the business.