About this role
Digital Sales Junior supports daily digital sales activities under close supervision. The role helps engage customers through digital channels, prepares basic sales materials and supports virtual meetings and demonstrations. The Associate provides information to customers and internal teams, follows defined procedures and makes minor pre-approved updates to systems and processes. The role applies theoretical knowledge gained through education and builds practical experience in digital selling. Additionally, the role supports lead generation and qualification activities, maintains accurate customer and opportunity data in CRM systems, and assists in executing digital marketing and sales campaigns. The Associate collaborates with sales, marketing and customer success teams to ensure a consistent customer experience, monitors customer interactions, and follows up on routine inquiries. The position also contributes to pipeline development by identifying potential sales opportunities and gathering customer feedback to support continuous improvement of sales processes and digital engagement strategies. As experience grows, the Associate progressively takes ownership of assigned activities and develops core consultative selling and customer relationship management skills. Deliver day-to-day digital sales tasks according to defined procedures. Communicate with customers through digital channels to provide information and collect needs. Prepare basic digital sales materials, meeting notes and follow-up actions. Support virtual product demonstrations, presentations and simple proposal tasks. Describe digital sales practices, solutions and procedures to support customer conversations. Update customer and opportunity records under guidance. Make minor pre-approved changes in systems or processes to improve effectiveness. Resolve general issues using basic analysis and direction from senior colleagues. Assist with identifying simple sales opportunities and escalate when required. Follow established quality standards, guidelines and operational processes. Maintain accurate and up-to-date data in CRM and sales systems to support reporting and pipeline management. Support lead generation and lead qualification activities through digital channels and campaigns. Coordinate follow-up activities with customers to ensure timely responses and progression of sales opportunities. Collaborate with sales, marketing and customer success teams to support customer engagement initiatives. Monitor customer interactions and sales activities, providing feedback and insights to improve effectiveness. Assist in preparing sales forecasts, pipeline reviews and basic performance reports. Participate in digital marketing and customer outreach campaigns to increase awareness and generate demand. Continuously develop knowledge of company products, services, sales tools and digital selling techniques. Ensure compliance with company policies, data protection requirements and information security standards in all customer interactions. Support cloud-focused sales initiatives by engaging customers in discussions around the benefits of cloud solutions and digital transformation. Assist in identifying on-premise customers with potential for cloud migration and support related sales activities. Promote company cloud offerings in alignment with the local go-to-market strategy for the Polish market. Support customer education activities related to cloud adoption, SaaS solutions, subscription models and cloud best practices. Gather customer feedback and market insights regarding cloud adoption trends, barriers and business requirements within the Polish manufacturing sector. Work closely with senior sales colleagues to develop pipeline opportunities related to cloud ERP and cloud-based business applications.