About this role
A key aspect of this role will be leading the finance transformation and continuous improvement initiatives including optimization of finance processes into the Pune Finance GCC and support transition of finance activities from UK/US and other geographies into Pune GCC. The successful candidate will bring hands-on experience finance transformation and continuous improvement including process optimisation, standardisation and automation. Should demonstrate experience of supporting or managing transitioning of Finance work into India-based operations ensuring knowledge is effectively transferred, controls maintained, and successful service delivery. The successful candidate will work closely with finance operations, finance leadership, IT, transformation teams and business stakeholders to ensure finance processes are scalable, efficient and aligned to global standards. This role is ideally suited to an individual with strong finance operations experience, a process-improvement mindset and a passion for automation, standardisation and service excellence. Process Ownership & Governance Define and maintain end-to-end finance process documentation, SOPs and process maps. Establish process ownership and accountability across AP, AR and R2R functions. Develop and maintain process governance frameworks and control environments. Ensure consistent adherence to policies, approval authorities and compliance requirements. Monitor and improve process effectiveness across global finance operations. Operational Excellence Drive service delivery performance across finance operations. Develop and monitor KPIs, SLAs and operational dashboards. Identify bottlenecks and implement sustainable solutions. Ensure finance processes are delivered accurately, efficiently and on time. Lead root-cause analysis and corrective action plans for operational issues. Continuous Improvement & Transformation Champion Lean Six Sigma and continuous improvement initiatives. Identify opportunities to simplify, standardise and automate finance processes. Support implementation of ERP enhancements and finance technology solutions. Partner with automation and technology teams to deploy workflow, AI and RPA solutions. Drive efficiency initiatives that reduce manual effort and improve controls. Stakeholder Management Act as the primary operational liaison between GCC teams and global finance stakeholders. Build strong relationships with Finance Directors, Controllers and Business Leaders. Facilitate governance meetings and performance reviews. Ensure stakeholder concerns are addressed proactively and transparently. Controls & Compliance Ensure processes operate within established control frameworks. Support internal and external audit requirements. Monitor process compliance and drive remediation of control weaknesses. Ensure adherence to regulatory, tax and financial reporting obligations. Support risk assessment and control enhancement initiatives. Transition & Change Management Support the migration of finance processes into the GCC. Lead process discovery, documentation and knowledge transfer activities. Facilitate training and adoption of new processes and systems. Manage change impacts and stakeholder communications. People Leadership Lead and develop finance operations teams. Coach team leads and process specialists. Foster a culture of accountability, collaboration and continuous improvement. Build capability in process excellence methodologies. Drive employee engagement and talent development initiatives. Key Performance Indicators SLA and KPI achievement Process cycle-time improvements Automation and efficiency gains Reduction in process exceptions Audit and compliance outcomes Stakeholder satisfaction scores Service transition success measures Month-end close performance improvements Continuous improvement delivery metrics