About this role
Your Next Opportunity Starts at the Front of the Store
Ready to kick-start your career and be the person who keeps everything running smoothly? As a Retail Office Associate, you’ll help process customer-financed contracts, keep records organized and accurate, and support customers by resolving questions and concerns with professionalism and care. This is a great entry-level opportunity for someone who enjoys helping people, staying organized, and wants to grow in customer service and account management.
Requirements
Qualifications:
Previous experience in customer service (retail or call center preferred) Strong phone etiquette and active listening skills Proficiency in Microsoft Word, Excel, and PowerPoint Ability to multi-task, stay organized, and work with urgency Confident problem-solving and interpersonal communication skills A high school diploma or GED
Responsibilities:
Greet and assist guests in a professional, welcoming manner Open and manage new guest accounts; explain products and services Process customer transactions in person and over the phone Follow up with customers regarding their financed accounts Resolve concerns, answer questions, and direct inquiries appropriately Maintain accurate customer records and process payments Collaborate with team members to ensure customer satisfaction
You're a great fit if you:
Thrive in a fast-paced, people-centered environment Enjoy helping others and resolving challenges Take initiative and have a desire to grow Work well independently and as part of a team
Benefits
PTO Employee DiscountEmployee Assistance Program401k