About this role
Lead with Purpose. Inspire Independence.
At Hft, a leading Social Care provider, we stand alongside learning-disabled adults, empowering them to live life their way. As a Deputy Service Manager, you’ll work closely with the Service Manager to create supported living services that provide genuine choice, independence, and opportunities to achieve goals.
You’ll lead and inspire your team to deliver safe, inclusive, and person-centred support, turning everyday moments into experiences that bring dignity, skill-building, and belonging. Your leadership will have a direct, positive impact on the lives of the people we support.
What you'll be doing
As a Deputy Service Manager, you’ll lead and inspire your team to create meaningful, outcomes-focused services:
Spend at least 20% of your time on shift, supporting your team, role-modelling great practice, and mentoring colleaguesLead by example, promoting kindness, respect, and person-centred values in everyday practiceCoordinate and oversee person-centred support across multiple services, ensuring consistency and qualityKeep services safe, compliant, and focused on positive outcomes for the people we supportObserve and support your team’s practice, offering constructive feedback and guidance for continuous improvementEncourage and develop your team, helping them grow in confidence, skills, and expertiseBuild open, trusting relationships with families, carers, partners, and external agenciesSupport your Service Manager by stepping in when needed, ensuring services run smoothly and consistentlyTake part in the on-call duty manager rota and occasionally support in other services, helping the wider team as needed Who You Are
You’re passionate about enabling learning disabled adults to live life their way, and you bring:
Experience managing supported living services for learning disabled adultsA Level 4 Lead Practitioner Diploma in Adult Care or hold a Level 3 diploma and be willing to undertake this apprenticeship qualification within an agreed reasonable timescale as part of a development planStrong leadership skills that inspire and develop your teamA proactive, solution-focused approach to delivering excellent servicesExcellent communication and relationship-building skills Life at Hft
Joining Hft means becoming part of a team that believes every learning disabled adult should have the opportunity to live life their way. We’re a social care provider with a clear focus on the people we support, and we’re committed to delivering high-quality, sustainable services.
In this role, your leadership will directly influence how people achieve their goals, build independence, and engage with their communities. You’ll be part of a warm, inclusive environment where your guidance helps teams grow, take initiative, and deliver experiences that truly matter.
Our values guide everything we do: we’re kind and compassionate, inclusive, positive, and solution-focused, with a clear vision for the best possible life for everyone we work alongside.
What We Offer
A role with real impact, where your leadership empowers othersA warm, supportive, and inclusive team culture.A role with real impact, where your work empowers others.33 days’ annual leave (including bank holidays)Access to award-winning training and career developmentFlexible pay options via WagestreamWellbeing support including Digital GP, counselling, and mental health servicesDiscounts on mobiles, life assurance, and referral rewardsFamily-friendly policies and return-to-work bonuses Stand alongside learning disabled adults as they live life their way. Apply today and become part of a future where everyone’s life is truly their own.
Accessibility: We believe everyone should have the support they need to succeed. If you require any reasonable adjustments during the application process or in the role itself, Hft - proudly a Disability Confident Employer - is committed to ensuring disabled people can apply, succeed, and thrive with us.
Background checks: We’re committed to keeping the people we support safe, so this role requires a satisfactory DBS and background checks. Don’t worry; we’ll guide you through the process.