About this role
Job summary
Are you an experienced administrator looking for a new challenge in your career?
Do you want to make a meaningful impact on the mental health of children and young people in Oxfordshire?
If so, we want to hear from you!
We are seeking a motivated, organised, and proactive individual to join our CAMHS (Child and Adolescent Mental Health Services) Single Point of Access team in a Team Administrator role, on a part time basis. In this position, you'll play a crucial role in supporting the delivery of vital mental health services through our clinical team.
The team is a small, friendly and supportive group of clinicians and administrators who are passionate about delivering high-quality treatment and advice to children and young people across Oxfordshire. There are high demands on our service and we work hard to meet the needs of all the young people and their families who contact us.
We operate normal office hours of 9am - 5pm, Monday - Friday, excluding Bank Holidays, and are based in Cowley centre. There is limited scope for hybrid working due to service demand.
Main duties of the job
Process referrals efficiently and handle confidential and sensitive information with the utmost discretion Manage inbound calls and provide essential information to young people and families Format and send correspondence to service users across Oxfordshire Take accurate minutes at meetings, ensuring all key points are recorded Deputise for the Office Manager when needed, contributing to the broader administrative functions of the team
About us
Oxford Health is a great place to work and to be able to showcase the best of yourself when making an application you are encouraged to read the "candidate guide to making an application" which is attached to all roles. Please include details around qualifications (including years these were gained particularly if we need to assess for clinical roles that these are still valid) and ensure that the supporting statement is tailored to the role you are applying for and addresses the essential criteria found in the JD.
As a Trust we provide physical, mental health and social care for people of all ages across Oxfordshire, Buckinghamshire, Swindon, Wiltshire, Bath and North East Somerset. Our services are delivered at community bases, hospitals, clinics and people's homes, delivering care as close to home as possible.Our vision is that no matter who you are or where you are, you will tell us that you receive: "Outstanding care delivered by an outstanding team"
Our values are:"Caring, safe and excellent"
At Oxford Health we offer a wide range of benefits designed to support your career and wellbeing. These include:
Excellent opportunities for career progression Individual and Trust wide learning and development 27 days annual leave, plus bank holidays, rising to 33 days with continuous service NHS Discount Pension scheme Lease car scheme Employee Assistance Programme Mental Health First Aiders Staff accommodation (waiting lists may apply) Staff networking and support groups
Job description Job responsibilities
We hope that the advert has given you a clear understanding of the skills we are seeking and the opportunity at hand. You will need to use the supporting statement element of your application form to demonstrate your suitability for this role and you should refer to the job description, person specification and the guidance notes attached to this role to help you tailor your application.
The essential and desirable criteria will be used to shortlist for interview, and you should ensure that you refer to these within your application to increase your chances of being selected for interview.
Person Specification
Qualifications Essential
GCSE English and Maths or equivalent
Desirable
Administration qualification
Knowledge Essential
Proficient with MS Office suite, in particular Excel, Word and Outlook Able to produce high quality correspondence and reports to meet specified deadlines
Desirable
Safeguarding knowledge Data analysis and interpretation skills
Experience Essential
Relevant experience of working in an office environment as an administrator Experience of working as part of a team Experience of working to deadlines and managing a high workload Experience or managing diary systems and tracking information
Desirable
Experience of working in healthcare or public service administration Experience of working in childrens service
Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details Employer name Oxford Health NHS Trust
Address Raglan House
Between Towns Road, Cowley
Oxford
OX4 3LX
United Kingdom
Employer's website https://www.oxfordhealth.nhs.uk (Opens in a new tab)