About this role
Job summary
As part of a multidisciplinary team the post holder will support the Registered Nurse or Paramedic in the provision of care within the Urgent Care Service and will regularly work unsupervised.
Urgent Care is a professional, patient-focused service committed to caring with dignity and respect.To provide high quality, evidence based unscheduled care for patients with illness and injury in line with national standards and local policy.
Main duties of the job
o Ordering supplies of drugs and consumableso Maintenance of health and safetyo Report information regarding patients to the Emergency Nurse or Care Practitionero Provision of Clinical Care to patients attending the Urgent Care Services
About us
Oxford Health is a great place to work and to be able to showcase the best of yourself when making an application please read the "candidate guide to making an application" and ensure your supporting statement is tailored to the role you are applying for and addresses any essential criteria.
As a Trust we provide physical, mental health and social care for people of all ages across Oxfordshire, Buckinghamshire, Swindon, Wiltshire, Bath and Northeast Somerset. Our services are delivered at community bases, hospitals, clinics and people's homes, delivering care as close to home as possible. Our vision is that no matter who you are or where you are, you will tell us that you receive: "Outstanding care delivered by an outstanding team"
Our values are: "Caring, safe and excellent"
We offer a wide range of benefits designed to support your career and wellbeing. These include:
o Excellent opportunities for career progressiono Access to tailored individual and Trust wide learning and developmento 27 days annual leave, plus bank holidays, rising to 33 days with continuous serviceo NHS Discount across a wide range of shops, restaurants and retailerso Competitive pension schemeo Lease car schemeo Cycle to work schemeo Employee Assistance Programmeo Mental Health First Aiderso Staff accommodation (please note waiting lists apply)o Staff networking and support groups hosted by our Equality, Diversity & Inclusion team
Job description Job responsibilities
To assess, treat and discharge patients within Band 4 Urgent Care competency framework including wound closure, S/C and IM injections, catheterisation, and focused patient history taking. To work within own competency, recognising the legal and accountability limits within the role. To support the Band 3 Emergency Nurse Assistants in personal and professional development. To take a leadership role for the supervision and induction of Band 3 Emergency Nurse Assistants. To be responsible for the day-to-day Emergency Nurse Assistant rota management including Annual requests. To assist and facilitate the clinical leads and clinical practice educator in the provision of in house training as identified by Urgent Care Service. To establish in house programmes on fundamental aspects of care in correlation with the clinical practice educator Take a key role in health promotion for Urgent Care and promote health options to patients. To provide patient care in support of the Nurse or Care Practitioner and Radiographer to unsure delivery of a high-quality patient care Participate in the audit programme particularly focussing on band 3 activity and standards of working. Record and report patient observations to ensure maintenance of accurate and up to date records. To carry out eye irrigation when required and requested by the Emergency Nurse or Care practitioner. To work within own competency recognising the legal and accountability limits within the role. Co-operate with and foster good relationships with other disciplines that are attending and treating clients to maximise patient care. Maintain good relationships and an empathic approach to patients, carers and relatives and refer them to a Nurse or Care practitioner for any questions they may have on the patients condition or for any suggestions or complaints they may wish to raise. Work within Oxford Health NHS Foundation Trust policies and procedures to ensure maintenance of safe working practices for patients and colleagues. Adhere to unit procedures for the use of supplies and equipment in order to promote the effective and efficient use of resources. Maintain stock levels of all supplies and carry out housekeeping duties, to support the smooth running of the MIU and OOH area. Ensure accurate filing and administration of patient case notes, including copying and sending of letters to GPs, Clinics etc. Participate in personal career development plan to maintain skills and develop personal growth through training and education. Always maintain patient confidentiality. To take patient details and enter them onto the MIU and OOH information system. To answer the telephone in a professional friendly manner, taking clear messages and replaying them to members of the multidisciplinary team as appropriateEQUIPMENT AND MACHINERY Automated External Defibrillation device Cardiac monitor ECG machine Suction unit Plaster Saw and related equipment. Ring cutter Thermometer Wheelchairs Crutches and walking assistance devicesSYSTEMS Current software system EPR ToxbaseREVIEW OF WORK Assignment of work will be by the duty Emergency Nurse/Care Practitioner/ Clinical Managers and Operational Managers. The post holder will be expected to work unsupervised and exercise initiative when providing patient care; however, a trained nurse will be available for advice and guidance. Work review and formal appraisal of performance will be carried out by the band 6 Emergency PractitionerDECISIONS AND JUDGEMENTS Practitioner Planning order of work Acknowledging changes in patients conditions and taking appropriate action as necessary. Ability to recognise change in patient condition and know when to refer to on to the nurse or Care Practitioner.MOST CHALLENGING/DIFFICULT PARTS OF THE JOB Managing competing demands on time. Dealing with patients who are anxious and distressed and often challenging. Occasional exposure to distressing sights. Necessity to work under pressure. Occasional exposure to body fluids/faeces Occasional exposure to aggressive behaviour.COMMUNICATIONS AND RELATIONSHIPS The post holder will communicate on a regular basis with the patient, their relatives, the multidisciplinary team and external agencies involved with the provision of care.External Ambulance Service, Police, Social Services, voluntary agencies, other NHS Trusts Acute trusts, outpatient clinic staff Child Protection Agencies and the Safeguarding Adult and Children Representatives Guys Poisons UnitInternal Other Emergency Practitioners, EMU/H@H/SPA, General Practitioners, Paramedics, District Nurses and Health Visitors Lead Nurse for safeguarding children and younger people Lead Nurse for safeguarding vulnerable adults Clinical Governance representatives Attached medical and nursing staff including undergrad and post grad students Clinical Manager and Operations ManagerPHYSICAL, MENTAL, EMOTIONAL AND ENVIRONMENTAL DEMANDS OF THE JOBPhysical Skills: Skills in patient assessment Skills in plaster of Paris application Skills in uncomplicated wound toilet and closure Catheterization Intramuscular and sub cutaneous injections as prescribed by a non-medical practitioner/general practitioner.Physical Demands: Patient movement with use of mechanical aides, manoeuvre patients Push trolleys, wheelchairs Stand/walking for the majority/long periods of a shift. Application of plaster of ParisMental Demands: Concentration required when ascertaining triage priority Concentration required when inputting patient data on the MIU information system Concentration required when undertaking personal care of patientsEmotional Demands: Communicating with distressed/anxious/worried patients/relatives. Caring for patients following receipt of bad news Dealing with patients with severely challenging behaviour Dealing with the terminally ill and their families/relatives especially on home visitsWorking Conditions: Exposure to body fluids, (several times each shift) Exposure to verbal aggression (occasionally) Exposure to physically aggressive behaviour (rarely)KNOWLEDGE, TRAINING AND EXPERIENCE REQUIRED TO DO THE JOB Basic and Life Support including AED Good IT literacy skills Ability to work with people and as part of a multidisciplinary team. To be able to demonstrate good literacy skills. Previous experience in caring environment/role minor injuries or Emergency Care desirable Ability to work unsupervised. Effective written and verbal communication skills Willingness to undertake basic clinical tasks. Ability to carry out assigned tasks effectively in a busy environment. NVQ level 3 desirable Foundation degree in Health and Social Care
Person Specification
Qualifications - Academic/Skills/Professional Essential
NVQ level 3 or equivalent previous experience Foundation Degree in Health and Social Care.
Desirable
First Aid Course Basic life support including AED
Further Training or Job Related Aptitude and Skills Essential
Experience working in a health care setting. Basic literacy and numeracy Basic Nursing skills Basic IT literacy
Desirable
Experience working in a Minor Injuries/Emergency Department/General practice setting. Proficient in the application of Plaster of Paris Proficient in wound toilet and closure techniques as per competency assessment Experience e of ordering stores and maintaining equipment
Personal Qualities Essential
Excellent interpersonal skills Flexible and adaptable Positive and friendly Able to work independently Active team member Committed to growth and development of colleagues and environment Approachable Committed to personal growth
Contractual Requirements or other requirements Essential
Developing excellence in patient care
Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
UK Registration
Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).
Employer details Employer name Oxford Health NHS Trust
Address Witney community hospital. Minor Injuries
Welch Way
Witney
OX28 6JJ
United Kingdom
Employer's website https://www.oxfordhealth.nhs.uk (Opens in a new tab)