About this role
Job summary
An opportunity has arisen for a part time Band 2 Receptionist based within The Institute in the Park (Alder Hey Children's NHS Trust).
We are looking for enthusiastic, friendly, motivated individual with excellent communication skills.
You will be the first point of contact for all visitors as well as respond to enquiries via email and telephone. Applicants must therefore demonstrate strong IT skills and experience of Microsoft Outlook.
The successful candidate will be part of a supportive team working within a fast paced and busy educational environment. Applicants must be flexible with a willingness to support both their immediate team and wider Academy provision which will include large scale events and internal conferences / meetings.
Please note that the successful applicant will be expected to work x3 days per week with core days being Monday to Wednesday. However we do require flexibility to fit in with business needs.
Main duties of the job
Provide reception services and administrative support for staff within the Institute in the Park. The post-holder will be well-organised with good interpersonal skills and be hard working, conscientious and enthusiastic.He or she must also be amenable to evening and/or weekend working. The ability to communicate effectively and politely with both external and internal visitors to the organisation is a necessity. Experience of using Microsoft, excellent keyboard skills and reception duties are essential.A full induction to the Service and the Trust will be provided .However, following appropriate training and guidance, it is anticipated that the post holder will be able to assume responsibility for specific blocks of work with minimal supervision.
About us
Sponsorship - We are an approved sponsoring organisation. Applications will be considered from applicants requiring sponsorship alongside all other applications. Please be aware, not all roles are eligible for sponsorship.You can review the list of eligible role and requirements on the government website.
Job description Job responsibilities
Principal Duties To act as Receptionist at the Institute in the Park, this will require dealing with staff and visitors in a courteous and friendly manner. To co-ordinate room bookings for meetings using the electronic database Bookwise, and be responsible for the setting up of meeting rooms in accordance with clients requests. To ensure that all telephone calls received are actioned appropriately. To provide clerical support to staff during busy periods which may include word processing, photocopying, faxing, or collating papers, etc. Assist in re-arranging seminar rooms, move furniture, move and handle paper, PCs etc. Ensure that requests for hospitality are processed in accordance with local systems. Assist in the processing of internal/external mail. Liaise with all academy staff to ensure that visual aid equipment is available and to provide support to clients using A/V equipment as requested Undertake the requisitioning of stationery/ catering/ educational items. To report any minor work/repairs to the Estates Department as requested. Liaise with contractors regarding servicing/repair of on-site equipment and ensure that visitors or contractors complete the relevant signing in procedures.
Person Specification
Education and Training Essential
Possess NVQ level2 in Business Administration or equivalent experience. ECDL/Relevant Qualification, RSA2/NVQ2 or equivalent
Experience Essential
Customer Service
Desirable
Experience of Working in the NHS
Knowledge Essential
Experience with Computers
Desirable
Microsoft Applications / Databases
Skills Essential
Excellent Communication and Interpersonal Skills Problem solving and using initiative
Desirable
Reception Experience
Personal Atributes Essential
Working as part of a team Willingness to undertake personal development
Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Employer details Employer name Alder Hey Children's NHS Foundation Trust
Address Institute in the Park
Eaton Road
Liverpool
L12 2AP
United Kingdom
Employer's website https://alderhey.nhs.uk/ (Opens in a new tab)