About this role
Job summary
Working under the supervision of the Responsible pharmacist, carry out the day to day activitiesconnected with sale & supply, ordering and receipt of medicines and products for retail sale.Provide advice to patients on the use of medicines and on general health and lifestyle matters withinown capability.Receive and give out completed prescriptions under the guidance of the Responsible pharmacist,providing feedback on information provided or requested by patients.
Main duties of the job Key Responsibilities:
Prescription & Patient Management: Process prescriptions efficiently while liaising professionally with patients, representatives, and hospital staff face-to-face, via phone, or electronically. Gather essential data for safe dispensing and work strictly within your defined competence, escalating queries to the pharmacy team according to SOPs. Point of Sale & Counselling: Securely handle cash and electronic transactions, verifying fee exemptions. Issue dispensed medications and offer accurate patient counselling under the direct supervision of the Responsible Pharmacist. Immediately report potential issues like drug interactions, compliance barriers, or safety concerns. Maintain clear transactional records and file prescriptions correctly. Over-the-Counter (OTC) Sales: Guide customers on symptoms and products safely. Complete a recognised Medicines Counter Assistant training course to maintain current retail and OTC knowledge. Make appropriate clinical referrals to the Pharmacist when required. Stock & Retail Operations: Manage cash operations and cashing up accurately. Order retail goods and optimise stock management by conducting regular date checks. Review demand trends to maintain balanced stock, identifying and reporting short shelf-life or slow-moving items to the manager. Merchandising: Ensure the retail space remains tidy, priced accurately, and professional.
About us
Our new strategy, developed with the support and feedback of colleagues, patients, and partners, is our compass for the next seven years (2023-2030).
We have four primary goals:
high-quality care for all, being a great place to work, partnerships for impact, and research and education excellence And we will embed health equality in all we do - taking active steps to reduce the avoidable differences in healthcare that some people face, working in partnership with communities.
Our strategy is underpinned by new values and we will work to ensure they are an everyday reality for all:
we are compassionate, we are proud, we are inclusive, and we are one team This is an exciting moment as we look to the future with clarity on what we already do well and where we need to focus our energies to make an even bigger difference for the people we serve.
About the University Hospitals of Leicester NHS Trust:
https://www.uhleicester.nhs.uk
Job description Job responsibilities Key Responsibilities:
Prescription & Patient Management: Process prescriptions efficiently while liaising professionally with patients, representatives, and hospital staff face-to-face, via phone, or electronically. Gather essential data for safe dispensing and work strictly within your defined competence, escalating queries to the pharmacy team according to SOPs. Point of Sale & Counselling: Securely handle cash and electronic transactions, verifying fee exemptions. Issue dispensed medications and offer accurate patient counselling under the direct supervision of the Responsible Pharmacist. Immediately report potential issues like drug interactions, compliance barriers, or safety concerns. Maintain clear transactional records and file prescriptions correctly. Over-the-Counter (OTC) Sales: Guide customers on symptoms and products safely. Complete a recognised Medicines Counter Assistant training course to maintain current retail and OTC knowledge. Make appropriate clinical referrals to the Pharmacist when required. Stock & Retail Operations: Manage cash operations and cashing up accurately. Order retail goods and optimise stock management by conducting regular date checks. Review demand trends to maintain balanced stock, identifying and reporting short shelf-life or slow-moving items to the manager. Merchandising: Ensure the retail space remains tidy, priced accurately, and professional.
Person Specification
Retail/Healthcare experience Essential
Retail/Healthcare experience
Desirable
2 years Retail/Healthcare experience
Customer service experience Essential
1 year
Desirable
2-3 years
Team Work Essential
Has worked as part of a team
Desirable
Has 2 years experience as working part of a larger team
Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Employer details Employer name University Hospitals of Leicester NHS Trust
Address TrustMed Pharmacy East Midlands planned care centre Leicester General Hospital
Coleman Road
Leicester
LE54PW
United Kingdom
Employer's website https://www.jobsatleicestershospitals.nhs.uk/ (Opens in a new tab)