About this role
Job SummaryThis position is located in Indian Health Service. The primary purpose of this position is to provide technical and patient care support for optometry services by assisting with non-diagnostic clinical support activities, patient preparation, optical dispensing support, documentation, and service operations, in accordance with established policies, procedures, and professional practice standards. A REAL ID will be required beginning May 7, 2025, in accordance with 6 C.F.R. 37.5 (2021).
QualificationsTo qualify for this position, your resume must state sufficient experience and/or education, to perform the duties of the specific position for which you are applying. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community; social). You will receive credit for all qualifying experience, including volunteer and part time experience. You must clearly identify the duties and responsibilities in each position held and the total number of hours per week. MINIMUM QUALIFICATIONS: GS-05: Your resume must demonstrate at least one (1) year of specialized experience equivalent to at least the GS-04 grade level in the Federal service obtained in either the private or public sector performing the following type of work and/or tasks: providing technical and administrative support in an optometry, ophthalmology, vision care, or healthcare setting by assisting with patient preparation for examinations and treatments; performing routine non-diagnostic clinical support activities such as preliminary vision screenings, collecting and documenting patient information, and assisting healthcare providers during patient care; documenting patient care activities in electronic or paper health records; assisting with basic optical dispensing activities, including frame selection, measurements, eyewear adjustments, and verification of optical products; cleaning, disinfecting, preparing, and maintaining optometry equipment, instruments, and examination rooms; assisting with appointment scheduling, patient intake, and maintenance of clinic records; monitoring supplies and equipment; and communicating effectively with patients and healthcare staff while following established infection control, patient privacy, and safety procedures. Experience must demonstrate the ability to perform recurring support duties, follow established policies and procedures. OR Completion of a bachelor's degree program with a major or at least twenty-four (24) semester hours in subjects related to the position being filled. OR A combination of education and experience. Only education in excess of the first 60 semester hours is creditable toward meeting the specialized experience requirement. GS-06: Your resume must demonstrate at least one (1) year of specialized experience equivalent to at least the GS-05 grade level in the Federal service obtained in either the private or public sector performing the following type of work and/or tasks: preparing patients for examinations; performing non-diagnostic clinical support activities and preliminary vision screenings; documenting patient information in electronic health records; assisting with optical dispensing activities such as frame measurements, eyewear adjustments, and verification of optical products; operating, cleaning, and maintaining optometry equipment and instruments; scheduling appointments and maintaining clinic records; monitoring supplies; and communicating effectively with patients and healthcare staff while following established infection control, patient privacy, and safety procedures. Experience must demonstrate the ability to support efficient clinic operations and deliver quality patient care in accordance with established policies and procedures. Time In Grade Federal employees in the competitive service are also subject to the Time-In-Grade Requirements: Merit Promotion (status) candidates must have completed one year of service at the next lower grade level. Time-In-Grade provisions do not apply under the Excepted Service Examining Plan (ESEP). You must meet all qualification requirements within 30 days of the closing date of the announcement.
Major DutiesTotal Compensation Package - Check out IHS's outstanding total compensation package for this job: Health Technician Total Compensation | Pay (ihs.gov) Provides technical and patient care by assisting with non-diagnostic support. Supports patient flow, preparing examination areas, setting up equipment and supplies. Performs preliminary screenings, data collection, and records information related to patient care. Provides basic optical dispensing support. Maintains infection control, safety, and environmental standards within service areas.RequirementsSelectee may be subject to a probationary period ESEP appointees typically serve a two year trial period U.S. Citizenship is required Selective Service Registration is required for males born after 12/31/1959 This is a designated position covered by Public Law 101-630, requiring contact or control over Indian children. Due to this requirement, the agency must ensure that persons hired for these positions have not been found guilty of or pleaded nolo contendere or guilty to certain crimes. Successfully pass the E-Verify employment verification check. To learn more about E-Verify, including your rights and responsibilities, visit www.dhs.gov/E-Verify/. You will need to set up direct deposit so we can pay you. Background Investigation Requirement: This position requires the successful completion of a federal background investigation as a condition of employment. A background investigation is a standard process used by the Federal Government to verify an individual's identity, employment history, education, and other relevant information to determine suitability for Federal service. Upon receipt of instructions, applicants must complete all required background investigation forms within five (5) calendar days of issuance. Timely completion is critical to avoid delays in processing or a determination of unsuitability. Applicants are strongly encouraged to prioritize this requirement and to maintain regular communication with their assigned Personnel Security Specialist throughout the process. Financial Suitability Requirement: This position requires a review of the applicant's financial history as part of the personnel security and suitability determination. Applicants must demonstrate financial responsibility, maintain good standing with creditors, and satisfy all legal financial obligations prior to applying. Individuals with substantial delinquent or unresolved financial obligations-including, but not limited to, delinquent federal or state tax liabilities, defaulted federal student loans, court-ordered fines or fees, or child support arrears-may be deemed unsuitable for employment with the Indian Health Service (IHS). Prior to the appointment, candidates must present two valid forms of identification. If one of the documents is a state-issued ID or driver's license, it must be REAL ID-compliant.